Hello!
I have configurated a ring group like as follow image:
The problem is that all the phones except one of the external numbers are ringing; that is, only one of the externals sounds at a time…
Does anyone know how to do this setup?
Thanks,
best regards.
Your setup looks correct.
Possibly the trunk you are using to call num1 and num2 does not support two channels (three if it also handled the incoming call that was routed to the ring group).
If that’s not your issue, a log of the failure would be useful. If the outbound legs are using a SIP trunk, also include a SIP trace: At the Asterisk command prompt, type
pjsip set logger on
or
sip set debug on
according to trunk type. Make a failing call, paste the Asterisk log for the call at pastebin.freepbx.org and post the link here. If you are too new to post links, just post the last eight hex characters of the URL.
Hello Stewart!
Thanks for you answer.
As you say, we only have two channels… could you tell me how to configure more?
Best regards!
Pay more money to your service provider.
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