I set up a new ring group with a random strategy. It has 5 extensions. I set the ring timeout to 8 seconds for about two rings for each phone. The problem I have is that the first phone always rings for 20 seconds and the rest ring for the correct time. Why is that? I do not see anything to configure the time the first phone rings. Since I am using random it never calls the same extension but always for 20 seconds on the first. Is this a bug?
8 seconds is not 2 full rings.
Anyway, can you post a screenshot of your RG config?
Also a call log please https://wiki.freepbx.org/display/SUP/Providing+Great+Debug#ProvidingGreatDebug-AsteriskLogs-PartII
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