I’m using Asterisk 13 with freepbx 10.13.66-14. In my office I’m running the destination of the IVR to a ring group. If somebody answers the phone, the others don’t show missed call.
I setup a new system for my cousins office with the same settings, but when a call gets answered, the other phones show xxx missed calls.
The only differences between the 2 systems is the extensions and trunks on mine are chan_sip and on his I used pjsip. Also, I’m using Yealink t28 phones and his are Yealink T46G & T41P phones.
I found some older posts stating I should use the ‘c’ option or the Mark calls answered elsewhere in general settings. I know the ‘general settings’ page was depreciated, but I could only find this setting in the Queue module. Also, I don’t see the Reason: SIP;cause=200;text="Call completed elsewhere" show up in the logs on either machine as described on the posts.
Am I not finding the function for ring groups or is it nonexistent? Or is this a function of the phone?