Ring group in a queue

[comtech]

Not sure this is possible, but look at the ring strategies and penalties and you will be able to accomplish the above with queues alone.

https://wiki.freepbx.org/display/FPG/Queues+Module+User+Guide#QueuesModuleUserGuide-RingStrategy

Help With Queue Penalties

Hello, I recently purchased a VQ+ license and am trying to configure queue penalties to escalate incoming calls that are not being answered in a timely manner. Basically I have various specialties that all have a primary engineer and backup person available so I have a queue configured for each and I would want Extension 1 to ring for 20 seconds and then start ringing both extension 1 & 2 until the call is answered or the timeout is reached. My main issue is that i’m a little foggy trying to un…