Ring group in a queue


(Italia) #1

Simple questions, maybe already asked?

I have a queue which call three company phones (linear) and after three cellphones (linear too).

It’s possible to use a ring group inside the queue for ring all the three company phones at the same time and if no answer continue (linear) to call cellphones?

Thanks!
Joe


(Communication Technologies) #2

Not sure this is possible, but look at the ring strategies and penalties and you will be able to accomplish the above with queues alone.

https://wiki.freepbx.org/display/FPG/Queues+Module+User+Guide#QueuesModuleUserGuide-RingStrategy


(system) closed #3

This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.