Ring group don't ring

FreePBX
1

I have set up a simple ring group to ring 2 extensions, 101 and 103, given the ring group number of 200.

The setup through the GUI seems straightforward but if I dial 200 from my computer softphone (102) I get an error 503 service unavailable

The logfile shows the following entry:

[2018-11-09 00:21:55] NOTICE[19629] res_pjsip_session.c: Call from ‘102’ (UDP:192.168.1.45:5060) to extension ‘200’ rejected because extension not found in context ‘from-internal’.

How do rectify the error and allow an internal extension to ring the group?

Thanks

2

Revisit Applications->Ring Groups. Confirm that your 200 is still there. Edit it (making no changes unless you see something wrong). Click Submit, then Apply Config, retest.

If still bad, look at /etc/asterisk/extensions_additional.conf and confirm that the section starting
exten => 200,1,GotoIf($["${__RINGINGSENT}" = "TRUE"]?cid)
is present.

If no luck, paste a complete log of the failing call at pastebin.freepbx.or and post the link here.

3

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