This is what I need to do, but not sure I have it working or not.
(1) I have an AT&T line that does a roll-over after 3 rings to an internal ring group <let’s call it RG1>.
(2) If busy, want RG1 set to roll-over to RG2 ASAP.
(2) If busy, want RG2 set to roll-over to RG3 ASAP.
If RG1 is not busy, then after RG1 rings for 12 seconds, go to Voicemail, ie, bypass the remaining ring groups.
Is this possible? I cannot really test it here at work since everyone is working.
Thank you in advance.