Retrieving Call from Park doesn't activate CRM


We have the CRM module and it runs as expected except when retrieving a call from park. Whether using the parking lot app on our Yealink T48G phones or typing in the parking space directly the CRM module/FreePBX doesn’t see this as a new call and thus doesn’t cause our CRM to pop up.

Is this the intended behavior? Is there some different way that we can use call parking and get the CRM module to recognize that a call has been picked up from the parking lot and it needs to notify the CRM?

Many thanks

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