Retrieve other VM-extension when dialing in externaly

Hi everybody,
I wonder wether it was possible to dial into my personal voicemail from extern, then change to a different extensions voicemail and listen to the messages on the other extension too?

Thanks
codec

You can setup a hidden IVR key which points to Feature Code Admin > *98
You should be able to enter the extension and password.

Thanks for the quick answer. Where do I setup such a hidden IVR key? Would that be within the VM setup or somewhere within the IVR setup? I haven’t used IVR yet, so I don’t actually know where to look…

Thanks
codec

Setup an IVR, add any option to point to the Feature Code Admin and choose *98.
Then setup any inbound route to point to the IVR.

Thank you, I will try that.
codec

Thank you, that solved my problem. I could even set it up to sound like a normal vm announcement so one can press the “secret” button while listening to the vm announcement.
codec

1 Like

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.