Restored backup from previous version of FreePBX on top of new version -- System Crashed

[kwriley87 (Kenny)]

Well, I did something dumb… I took a backup of a FreePBX 11 system, upgraded to 13 and things weren’t working properly with Dahdi, so I restored the backup from version 11 to the current version 13 system without thinking that through and that has effectively crashed the system.

Now when you load the GUI, you are routed to the “Please Select the default locales of the PBX” page. Clicking submit does nothing, and clicking apply config presents this error:

exit: 1
[FATAL] Unable to connect to Asterisk Manager from /var/lib/asterisk/bin/retrieve_conf, aborting

How would I go about repairing this… mistake?

[lgaetz (Lorne Gaetz)]

@kwriley87

How would I go about repairing this… mistake?

Restore from backup to a fresh install. You can only restore backups made with a matching major version.

[kwriley87 (Kenny)]

Thanks Lorne – is it possible to keep the system intact and rebuild the database from scratch? Apparently someone did this here:

Restore breaks freepbx

I have a system that for a number of reasons I did not have a recent backup of and the system drive failed. I have a backup from over a year ago. The system is running Freepbx Distro version 10.13.66. I have no idea how to tell which version the system was in the backup that I have. I reloaded the distribution and then ran the restore checking only the settings/database and /etc to restore. After reboot I hit the admin site and was presented with a “Please Select the default locales of the P…

I’m just not sure how that would be done.

[lgaetz (Lorne Gaetz)]

@kwriley87

is it possible

It’s probably not impossible, which is not the same thing. If your time is worthless you have nothing to lose by trying.