Restore from FreePBX 14.0.13.34 to 15.0.16.72


(Kenny Riley) #1

I am attempting to restore a backup from a FreePBX 14.0.13.34 instance to a new FreePBX 15.0.16.72 instance and I am receiving the following error when attempting the restore:

Running with: /usr/sbin/fwconsole backup --restore=’/var/spool/asterisk/backup/uploads/20200804-000001-1596513601-14.0.13.34-178581441.tgz’ --transaction=‘8f4e18c1-7740-4b5c-bba2-9ba089000216’
Determining backup file type…type is legacy
Legacy CDR Restore Option: 0
Starting restore job with file: /var/spool/asterisk/backup/uploads/20200804-000001-1596513601-14.0.13.34-178581441.tgz
Extracting backup…
Loading manifest to memory
Loading astdb to memory
Parsing out SQL tables. This may take a moment depending on backup size.
Found 2 database files in the backup.
File named: /tmp/backup/8f4e18c1-7740-4b5c-bba2-9ba089000216/mysql-2.sql.gz
Detected file /tmp/backup/8f4e18c1-7740-4b5c-bba2-9ba089000216/mysql-2.sql.gz as the PBX (Asterisk) database. Attempting restore
Extracting supplied database file mysql-2.sql.gz
Loading supplied database file mysql-2.sql
SQLSTATE[HY000]: General error: 1 near “)”: syntax error

Can anyone point me in the right direction as to why this may be happening? The research that I did beforehand pointed me in the direction of turning on the edge repositories and doing a full module update, however, that didn’t solve my problem.

Thank you!


(Kenny Riley) #2

Bump… Can anyone offer any advice to this error? Thank you.


(Lorne Gaetz) #3

If the error is reproducable using the current edge version of the backup and restore module (15.0.10.28) then please open a bug ticket. There must be something in the tarball that is causing the problem, and it may be necessary to share the tarball with development staff to nail down.
https://issues.freepbx.org/


(system) closed #4

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