I am looking for a solution to the following problem.
When there is an incoming call it has to be sent to my mobile number during office hours (directly to the number, not by means of an extension). But when I do not answer the call within 20 seconds a message must be presented that I am temporarily unavailable and then the voicemail.
The voicemail presents an English message by default and after that message the caller can speak in his message. I don’t want that, I allready present a custom message (announcement) so directly after that message I need the “beep” for the voicemail.
How did I do it until now:
Inbound route with destination “time condition: NotOfficeHours”
This time condition “NotOfficeHours” is setup as follows:
a. when matched: announcement + terminate call
b. when not matched: time condition “OfficeHours”
This time condition “OfficeHours” is setup as follows:
a. when matched: "Misc destination: call mobilenr"
b. when not matched: destination ring group
So what I want is:
when point 3a does not answer within 20sec, my custom announcement “unavailable” must be presented and the voicemail without the english message
I would be very grateful if someone can get me on track with this problem. I looked into the docs but did not find what I was looking for.
Thank you for the fast reply.
Ok, so I created the virtual extension with the follow-me settings:
follow-me list: mobilenr#
Ring time: 20sec
Dest. if no answer: voicemail (?)
If I use the voicemail destination, I still have the problem that it will give me the english message. How can I just present the voicemail without that message?
Ok thank you … I tried it but he still gives an english message after my custom message: “Please leave your message after the tone, when done hang up and press the pound key”.
If you don’t want English set the Language code to suit your needs, add an appropriate language pack. If you can’t find that replace that recording /var/lib/asterisk/sounds/vm-leavemsg.* with whatever you want
Hm I only see these files, not the file you mentioned.
Wich one could it be? Right now I am using a standard “unavailable” voicemail which is called “extensionNr ExtensionName (unavail)”