I need to get detailed stats on outbound calls. # calls per hour, average time on call, etc. and almost everything I see is about inbound/queue processing. Where should I look?
Maybe https://github.com/POSSA/freepbx-Call-Statistics It may or may not work. It may need some TLC
Possibly this app will provide you the statistics you desire.
They will even install it and get it up and running for you if your not a Linux guru.