Remote secretary


I use a remote secretary. So now freepbx forward all incoming call (from a pots line) to a miscellaneous destination on pots line.

But although it is an incoming call I pay for the forward part of the call.

To shrink the bill, I would like to implement an other solution. But in which direction should I look for?

thanks for your help

You should configure a SIP phone (either desktop or softphone) to connect to your FreePBX and install it on the remote office. The safest way is to create a VPN, but you could also connect it to the external IP of your FreePBX if you take care of carefully configuring the firewall on FreePBX, this is assuming both locations have internet connectivity.

OK arlegrin
Both locations have internet connectivity.
And the secretary got an ipbx.
So what should I use as keyword to google this point.
And to connect to the external IP address. I don’t understand exactly…

So you have two FreePBX servers? One at your location and another at the secretary’s location?

Could you please explain your current infrastructure?

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Now I had some informations. And remotely they didn’t get any IPBX.
But If I want to set a test and training configuration, what should I do?
Can I test it all at work?
Or do I have to set a a freepbx box and a softphone in my home?
Or any other ideas for testing?

If you can create a VPN between your pbx and the secretary’s place, that would be the best way to go. You can either go with a site-to-site VPN, or a server-client. If you go with server-client, you might want to buy a phone that has an embedded vpn client like some models of Grandstream, Yealink or Sangoma.

So let’s go for server-client.
Is it a good start?

That is certainly a good start, assuming you buy the Sysadmin Pro module, since VPN Server with sysadmin is a pro feature. You could also do it manually by yourself, if you are willing to read a little more about installing and configuring OpenVPN.

OK. I want to learn about openvpn. This will improve my network admin skill.

my config in my work :

internet -modembridge- routeur (openwrt) - Cisco managed swith L3 - freepbx server

So where is the best place (easiest) should I put the server?
Should I use VPN server “built in” freepbx distro?
Or should I configure an openVPN server in my main routeur with openwrt?

What do you think?

If your OpenWRT router has enough available storage memory, you would be better installing the OpenVPN server on it. This way, the FreePBX server is used solely for the purpose of telehony and nothing else, and more importantly, it will not be directly exposed to the internet.

You can use the following link as a starting point

Ok I work on that right now

So I setup the openvpn server on the openwrt main router on the LAN subnet with the freepbx.
I setup a client VPN on a pc. From remote subnet I can ping the LAN subnet.
But I didn’t find the way to setup a vpn client in my SANGOMA ip phone.

Sangoma phones are tightly integrated with Endpoint manager, so you might be able to configure the VPN settings using Enpoint manager. I use Grandstream and Yealink and they can be configured through their web interface. I believe Sangoma phones also have a web interface that you could try to use, check if the web interface have a place to configure VPN settings. You must take into consideration that the VPN client embedded in phones, no matter the brand, use a special set of settings for the VPN, so your VPN server must be configured accordingly, specially in terms of cyphers.

I read this
and this

I’ve done that my ip phone sanoma S700 connected to the LAN(subnet of the freepbx server).
The ip phone was registered.
I made a rediret rule for port 1194 to the Freepbx server on the LAN.
I plug the IP phone on the REMOTE subnet. but

ame/username Host Dyn Forcerport Comedia ACL Port Status Description
1/1 D No No A 5060 OK (16 ms)
2/2 D No No A 5060 OK (23 ms)
3/3 D No No A 5060 OK (16 ms)
4/4 D No No A 5060 OK (17 ms)
5 (Unspecified) D Yes Yes A 0 UNKNOWN

5 is my REMOTE ip phone.

For info there is also an openvpn server on the LAN main router but on an other port than 1194.