Relocation count reset

cloudpbxfuzz · February 16, 2022, 10:56pm

Hello,

I need to move my FBX14 VM to another piece of physical hardware, as well as upgrade it to FreePBX 15. However, I did this one time before and it looks like my “relocation count” is exceeded. I also have commercial modules on this system that need to be moved over. Is there any way to move this to a new system? I tried contacting support but I need support credit to even open a ticket. Is there any way to move this without opening a support ticket?

kierknoby · February 17, 2022, 10:52am

If there are commercial modules for the deployment, can’t you open a ticket that way?

lgaetz · February 17, 2022, 12:58pm

Open a support ticket of type billing and customer service. No credit req’d.

cloudpbxfuzz · February 17, 2022, 2:44pm

@lgaetz Thank you so much! I just submitted the request.

system · March 20, 2022, 2:45pm

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