Reload fails after removing a few commericial modules

FreePBX
1

I am running asterisk version 13.7.0, FreePBX 13.0.195.4 and decided to remove a few Commercial modules that were not being used.

When I “Apply Config” I get the following error, any ideas?
I did a “fwconsole r --verbose” to get the error here:

[root@asterisk]# fwconsole r --verbose
Reloading FreePBX
Error(s) have occured, the following is the retrieve_conf output:
exit: 255
Unable to continue. died in splice ext-did-0002 17152761022 in /var/www/html/admin/libraries/extensions.class.php on line 197
#0 /var/www/html/admin/modules/blacklist/functions.inc.php(58): extensions->splice(‘ext-did-0002’, ‘17152761022’, ‘did’, Object(ext_set))
#1 /var/www/html/admin/libraries/BMO/DialplanHooks.class.php(95): blacklist_hookGet_config(‘asterisk’)
#2 /var/lib/asterisk/bin/retrieve_conf(864): FreePBX\DialplanHooks->processHooks(‘asterisk’, Array)
#3 {main}

Any suggestions?

2

This has nothing to do with commercial modules. The error is blacklist trying to splice into a DID. Have you looked at the DID in question to see if something is weird with it? Also make sure all your modules are updated.

3

I didn’t think it had anything to do with the commercial modules, that is just when it happened.
All modules are up to date.

In the GUI all looks great but when I look at extensions_additional.conf extensions before 1022 have all the normal stuff but starting at 1022 there is just a single line:
exten => 17152761022,n,Set(CALLERID(name)=${lookupcid})
I expect that that is because the reload failed.

4

You have a did that has an invalid destination. You need to go fix it.

5

Thanks, I was looking at extensions, but DID makes sense.

They were all there before any updates/module removal.
They are all there now and the Apply Config now works.

Thanks again.

6

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