Reload failed because retrieve_conf encountered an error: 1

General Help
1

Hi there,
I’ve recently built a FreePBX using the latest raspbx-06-03-2016 image on a raspberry pi 2 to replace our existing switch that has faults. However, whenever I try to apply a config I get this error.

Reload failed because retrieve_conf encountered an error: 1
exit: 1
Whoops\Exception\ErrorException: mkdir(): No such file or directory in file /var/www/html/admin/libraries/BMO/Media.class.php on line 34
Stack trace:

  1. Whoops\Exception\ErrorException->() /var/www/html/admin/libraries/BMO/Media.class.php:34
  2. Whoops\Run->handleError() :0
  3. mkdir() /var/www/html/admin/libraries/BMO/Media.class.php:34
  4. FreePBX\Media->construct() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:125
  5. FreePBX\Self_Helper->autoLoad() /var/www/html/admin/libraries/BMO/Self_Helper.class.php:37
  6. FreePBX\Self_Helper->get() /var/lib/asterisk/bin/retrieve_conf:40

I have also tried the raspbx-25-01-2016 image and have the exact same issue. Any help would be appreciated.

2

try running
fwconsole chown

3

thanks for the suggestion. The permissions are changed, but I still have the same issue

4

Upgrade all modules. This was fixed a while ago

5

I’ve built it using the latest image, I’ve run raspbpx-upgrade and I’ve also run the updates in the module administration window. Is there another update tool I should use? Thanks for the help.

6

Show me the code on line 34 of /var/www/html/admin/libraries/BMO/Media.class.php

7

mkdir($dir,0777,true);

8

Hmmm the final parameter “true” will make it force make the directories if the parent directory doesn’t exist. Looks like this is an issue on the PIs only.

9

Any recommendations?

10

Chris,

I don’t get any errors using this on a Raspberry Pi 1, 2, or 3:

https://www.dslreports.com/forum/r30661088-FreePBX-for-the-Raspberry-Pi

Ron

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