Reload failed because retrieve_conf encountered an error: 1

General Help
1

We just updated from freePBX 12 to 13, when I click APPLY CONFIG I get this error.

exit: 1
Whoops\Exception\ErrorException: mkdir(): No such file or directory in file /var/www/html/admin/modules/music/Music.class.php on line 140
Stack trace:

  1. Whoops\Exception\ErrorException->() /var/www/html/admin/modules/music/Music.class.php:140
  2. Whoops\Run->handleError() :0
  3. mkdir() /var/www/html/admin/modules/music/Music.class.php:140
  4. FreePBX\modules\Music->genConfig() /var/www/html/admin/libraries/BMO/FileHooks.class.php:97
  5. FreePBX\FileHooks->processNewHooks() /var/www/html/admin/libraries/BMO/FileHooks.class.php:26
  6. FreePBX\FileHooks->processFileHooks() /var/lib/asterisk/bin/retrieve_conf:831

I tried the command: fwconsole ma install music
thinking that might help but it didn’t.

2

try

fwconsole chown
3

That did something, removed a bunch of "dangling symlink"s and set permissions (30956/30956). Yet the problem continues.

exit: 1
Whoops\Exception\ErrorException: mkdir(): No such file or directory in file /var/www/html/admin/modules/music/Music.class.php on line 140
Stack trace:

  1. Whoops\Exception\ErrorException->() /var/www/html/admin/modules/music/Music.class.php:140
  2. Whoops\Run->handleError() :0
  3. mkdir() /var/www/html/admin/modules/music/Music.class.php:140
  4. FreePBX\modules\Music->genConfig() /var/www/html/admin/libraries/BMO/FileHooks.class.php:97
  5. FreePBX\FileHooks->processNewHooks() /var/www/html/admin/libraries/BMO/FileHooks.class.php:26
  6. FreePBX\FileHooks->processFileHooks() /var/lib/asterisk/bin/retrieve_conf:831
4

try updating, check for 13.0.15

5

Okay did: fwconsole ma update music

System is now happy. Thanks! :smiley: