Reload Failed because retrieve_conf encountered an error: 1

General Help
1

Hi, guys.

I really need help on figuring out this problem. I tried most solutions to the similar situations but none worked. There is always a Red Button “Apply Config” on the top of the page which is not normal, even I didn’t make any changes. If I apply config, it just give me error log. When I try to config Extension, Outbound, or Inbound routes. The fatal error will pop out.

Here is the error log

Reload failed because retrieve_conf encountered an error: 1

exit: 1
found language dir en_UK for pagingpro, not installed on system, skipping
found language dir fr for directory, not installed on system, skipping
found language dir en_UK for broadcast, not installed on system, skipping
found language dir en_UK for directorypro, not installed on system, skipping
[FATAL] SELECT dest, name, selection, a.id id FROM ivr_details a INNER JOIN ivr_entries d ON a.id = d.ivr_id  ORDER BY name [nativecode=1146 ** Table 'asterisk.ivr_details' doesn't exist]SQL - 
 SELECT dest, name, selection, a.id id FROM ivr_details a INNER JOIN ivr_entries d ON a.id = d.ivr_id  ORDER BY name

Trace Back:

/var/www/html/admin/libraries/sql.functions.php:25 die_freepbx()
 [0]: SELECT dest, name, selection, a.id id FROM ivr_details a INNER JOIN ivr_entries d ON a.id = d.ivr_id  ORDER BY name [nativecode=1146 ** Table 'asterisk.ivr_details' doesn't exist]SQL - 
 SELECT dest, name, selection, a.id id FROM ivr_details a INNER JOIN ivr_entries d ON a.id = d.ivr_id  ORDER BY name

/var/www/html/admin/modules/ivr/functions.inc.php:636 sql()
 [0]: SELECT dest, name, selection, a.id id FROM ivr_details a INNER JOIN ivr_entries d ON a.id = d.ivr_id  ORDER BY name
 [1]: getAll
 [2]: 2

/var/www/html/admin/libraries/usage_registry.functions.php:145 ivr_check_destinations()
 [0]: 1

/var/www/html/admin/libraries/usage_registry.functions.php:338 framework_check_destination_usage()
 [0]: 1
 [1]:

/var/lib/asterisk/bin/retrieve_conf:612 framework_list_problem_destinations()
 [0]:
 [1]:
1 error(s) occurred, you should view the notification log on the dashboard or main screen to check for more details.

Someone said changing default password works, but actually not for me.

Really thanks to anyone who helps.

2

Uninstall the ivr module and reinstall it

3

Hi, tm1000.
Thank you for replying. Just read about your other posts for similar situation.

I am totally new to this, so here is a silly question.
I uninstall the ivr module in FreePBX’s module admin, right?
Cuz, I just try it, and after reinstall the ivr, the apply config still give me the same error.

4

PS: Also, forget to mention that I update and install all except one which is the EndPoint Manager. It give me “Fatal Error” when I try to install it. Hope this will help you know what’s going on.

Error Log

FATAL ERROR

Select * from sipsettings [nativecode=1146 ** Table 'asterisk.sipsettings' doesn't exist]

Trace Back

/var/www/html/admin/modules/endpoint/install.php:257 die_freepbx()
  [0]: Select * from sipsettings [nativecode=1146 ** Table 'asterisk.sipsettings' doesn't exist]

/var/www/html/admin/libraries/module.functions.php:1581 include_once()
  [0]: /var/www/html/admin/modules/endpoint/install.php

/var/www/html/admin/libraries/module.functions.php:1548 _modules_doinclude()
  [0]: /var/www/html/admin/modules/endpoint/install.php
  [1]: endpoint

/var/www/html/admin/libraries/module.functions.php:1157 _module_runscripts()
  [0]: endpoint
  [1]: install
  [2]: 

/var/www/html/admin/page.modules.php:397 module_install()
  [0]: endpoint

/var/www/html/admin/config.php:302 include()
  [0]: /var/www/html/admin/page.modules.php
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~.
5

Install the sipsettings module. All of this can be done in module admin