Registration

Hey everyone.

I’m having trouble getting my SIP to register with my provider (voip.ms).

I have set everything up as instructed, and the phone that is connected to FreePBC is a Mitel 5330e.

The phone has a dial tone, but wont dial out and every time I attempt to dial the number assigned, it goes no where. The phone flashes “No Reg” every few minutes, and the following is found in Asterisk’s log files:

[2017-11-11 00:14:40] NOTICE[11836] chan_sip.c: Peer ‘Outgoing Trunk’ is now Reachable. (22ms / 2000ms)
[2017-11-11 00:17:07] NOTICE[31176] res_pjsip/pjsip_distributor.c: Request ‘INVITE’ from ‘“1002” <sip:[email protected] IP>’ failed for ‘195.154.181.191:5070’ (callid: 32ef68393db822dc417409c4f4dda9c2) - No matching endpoint found
[2017-11-11 00:17:22] NOTICE[31176] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:17:22] NOTICE[31176] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:17:22] NOTICE[31176] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:17:22] NOTICE[31176] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:17:22] NOTICE[31176] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:17:22] NOTICE[31176] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:17:22] NOTICE[31176] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:18:40] NOTICE[31323] res_pjsip/pjsip_distributor.c: Request ‘INVITE’ from ‘“1002” sip:[email protected]’ failed for ‘195.154.181.191:5070’ (callid: 7764f8c37311263e71f596cc69d0cc92) - No matching endpoint found
[2017-11-11 00:19:54] NOTICE[31426] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:19:54] NOTICE[31426] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:19:54] NOTICE[31426] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:19:54] NOTICE[31426] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:19:54] NOTICE[31426] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:19:54] NOTICE[31426] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:19:54] NOTICE[31426] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:20:11] NOTICE[31426] res_pjsip/pjsip_distributor.c: Request ‘INVITE’ from ‘“1002” <sip:[email protected] IP>’ failed for ‘195.154.181.191:5070’ (callid: 84a334ba8d7b32399924124f0117c67a) - No matching endpoint found
[2017-11-11 00:21:41] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘INVITE’ from ‘“1002” <sip:[email protected] IP>’ failed for ‘195.154.181.191:5071’ (callid: 81102d9a52d3e2432121684d46b81517) - No matching endpoint found
[2017-11-11 00:22:26] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:22:26] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:22:26] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:22:26] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:22:26] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:22:26] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:22:26] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:23:11] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:23:11] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:23:11] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:23:11] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:23:11] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:23:11] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:23:11] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:23:15] NOTICE[31813] res_pjsip/pjsip_distributor.c: Request ‘INVITE’ from ‘“1002” <sip:[email protected] IP>’ failed for ‘195.154.181.191:5074’ (callid: a8434af17e4f7c12158481e0c8076fc0) - No matching endpoint found
[2017-11-11 00:24:48] NOTICE[32098] res_pjsip/pjsip_distributor.c: Request ‘INVITE’ from ‘“1002” <sip:[email protected] IP>’ failed for ‘195.154.181.191:5070’ (callid: 8291fa3993cedbc9fb67e07441c489d8) - No matching endpoint found
[2017-11-11 00:26:21] NOTICE[32303] res_pjsip/pjsip_distributor.c: Request ‘INVITE’ from ‘“1002” <sip:[email protected] IP>’ failed for ‘195.154.181.191:5070’ (callid: c9950674dfb67d81a66e4dc560344e75) - No matching endpoint found
[2017-11-11 00:27:18] NOTICE[32303] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:27:18] NOTICE[32303] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:27:18] NOTICE[32303] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:27:18] NOTICE[32303] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:27:18] NOTICE[32303] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate
[2017-11-11 00:27:18] NOTICE[32303] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - No matching endpoint found
[2017-11-11 00:27:18] NOTICE[32303] res_pjsip/pjsip_distributor.c: Request ‘REGISTER’ from ‘sip:[email protected]’ failed for ‘192.168.10.238:5060’ (callid: [email protected]) - Failed to authenticate

The trunk was setup as a CHAN_SIP.

Any insight would be GREATLY appreciated.

You need to arrange for “Instacom” to send your calls to the chan_sip listen port, which is apparently not 5060

Thanks Disco.

Please excuse my ignorance - I’m new with FreePBX and VOIP. What menu would I do that in?

It’s not a menu thing, chan_sip and chan_pjsip use different ports, if you accept the defaults you have pjsip on 5060, you created a chan_sip trunk, but unless you force it your provider will send calls to port 5060, either change the trunk to pjsip , change the port used for chan_sip or have your vendor send calls to your chan_sip listening port and not 5060 (Disco???)

Ahhhh that makes much more sense to me now. I’ll make the necessary changes. Thanks for your assistance.

That did the trick! Up and running! Thanks again Dicko!

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