Registration problem after external ip change

frost · September 18, 2013, 10:38am

Hello,
I had a working pbx, but our provider needed to change our public ip address. I have changed the externip parameter, incoming calls work fine, but I can´t get outgoing calls to work. SIP debug shows this:


<--- SIP read from UDP:xx.xx.xx.x:5060 --->
SIP/2.0 403 Forbidden
Via: SIP/2.0/UDP xx.xx.106.57:5060;received=xx.xx.106.53;branch=z9hG4bK39e58b5a;rport=5060
From: ;tag=as0b17c1ae
To: ;tag=aprqngfrt-ck1smd10000c6
Call-ID: [email protected]:5060
CSeq: 102 INVITE

I think that the problem is that the “received” parameter shows the old ip address, but I just can´t find out how to change it.

Can you help me?

Thanks

alan · September 18, 2013, 11:50am

Just want to verify that you changed the “External IP” address in the SIP settings page.

frost · September 18, 2013, 12:06pm

Yes, that was the first thing I did. And if I remember correctly, the only one, I haven´t found anything else related.