Recordings not recording after upgrade to 2.8

FreePBX Installation / Upgrade
1

Extensions are set to always record. the default path is being used in main.conf.php /var/spool/asterisk/monitor/. nothing shows up in that directory after a call is made. it looks like its not executing any recording macros but I dont know why.

Here is the call flow:
sip*CLI>
– Executing Macro(“SIP/3000-5279”, “user-callerid|SKIPTTL|”) in new stack
– Executing Set(“SIP/3000-5279”, “AMPUSER=3000”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “0?report”) in new stack
– Executing ExecIf(“SIP/3000-5279”, “1|Set|REALCALLERIDNUM=3000”) in new stack
– Executing Set(“SIP/3000-5279”, “AMPUSER=3000”) in new stack
– Executing Set(“SIP/3000-5279”, “AMPUSERCIDNAME=drudge”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “0?report”) in new stack
– Executing Set(“SIP/3000-5279”, “AMPUSERCID=3000”) in new stack
– Executing Set(“SIP/3000-5279”, “CALLERID(all)=“drudge” <3000>”) in new stack
– Executing ExecIf(“SIP/3000-5279”, “0|Set|LANGUAGE()=”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,19)
– Executing NoOp(“SIP/3000-5279”, “Using CallerID “drudge” <3000>”) in new stack
– Executing NoOp(“SIP/3000-5279”, “Calling Out Route: defaultout”) in new stack
– Executing Set(“SIP/3000-5279”, “MOHCLASS=default”) in new stack
– Executing Set(“SIP/3000-5279”, “_NODEST=”) in new stack
– Executing Macro(“SIP/3000-5279”, “record-enable|3000|OUT|”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “1?check”) in new stack
– Goto (macro-record-enable,s,4)
– Executing ExecIf(“SIP/3000-5279”, “0|MacroExit|”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “0?Group:OUT”) in new stack
– Goto (macro-record-enable,s,15)
– Executing GotoIf(“SIP/3000-5279”, “0?IN”) in new stack
– Executing ExecIf(“SIP/3000-5279”, “1|MacroExit|”) in new stack
– Executing Macro(“SIP/3000-5279”, “dialout-trunk|1|18004321000|”) in new stack
– Executing Set(“SIP/3000-5279”, “DIAL_TRUNK=1”) in new stack
– Executing GosubIf(“SIP/3000-5279”, “0?sub-pincheck|s|1”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “0?disabletrunk|1”) in new stack
– Executing Set(“SIP/3000-5279”, “DIAL_NUMBER=18004321000”) in new stack
– Executing Set(“SIP/3000-5279”, “DIAL_TRUNK_OPTIONS=trwW”) in new stack
– Executing Set(“SIP/3000-5279”, “OUTBOUND_GROUP=OUT_1”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “1?nomax”) in new stack
– Goto (macro-dialout-trunk,s,9)
– Executing GotoIf(“SIP/3000-5279”, “0?skipoutcid”) in new stack
– Executing Set(“SIP/3000-5279”, “DIAL_TRUNK_OPTIONS=wW”) in new stack
– Executing Macro(“SIP/3000-5279”, “outbound-callerid|1”) in new stack
– Executing ExecIf(“SIP/3000-5279”, “0|SetCallerPres|”) in new stack
– Executing ExecIf(“SIP/3000-5279”, “0|Set|REALCALLERIDNUM=3000”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “1?normcid”) in new stack
– Goto (macro-outbound-callerid,s,6)
– Executing Set(“SIP/3000-5279”, “USEROUTCID=2122122112”) in new stack
– Executing Set(“SIP/3000-5279”, “EMERGENCYCID=”) in new stack
– Executing Set(“SIP/3000-5279”, “TRUNKOUTCID=”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “1?trunkcid”) in new stack
– Goto (macro-outbound-callerid,s,12)
– Executing ExecIf(“SIP/3000-5279”, “0|Set|CALLERID(all)=”) in new stack
– Executing ExecIf(“SIP/3000-5279”, “1|Set|CALLERID(all)=2122122112”) in new stack
– Executing ExecIf(“SIP/3000-5279”, “0|Set|CALLERID(all)=”) in new stack
– Executing ExecIf(“SIP/3000-5279”, “0|SetCallerPres|prohib_passed_screen”) in new stack
– Executing GosubIf(“SIP/3000-5279”, “1?sub-flp-1|s|1”) in new stack
== Channel ‘SIP/3000-5279’ jumping out of macro ‘dialout-trunk’
– Executing ExecIf(“SIP/3000-5279”, “0|Return|”) in new stack
– Executing Return(“SIP/3000-5279”, “”) in new stack
– Executing Set(“SIP/3000-5279”, “OUTNUM=18004321000”) in new stack
– Executing Set(“SIP/3000-5279”, “custom=ZAP/g0”) in new stack
– Executing ExecIf(“SIP/3000-5279”, “0|Set|DIAL_TRUNK_OPTIONS=M(setmusic^default)wW”) in new stack
– Executing Macro(“SIP/3000-5279”, “dialout-trunk-predial-hook|”) in new stack
– Executing MacroExit(“SIP/3000-5279”, “”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “0?bypass|1”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “0?customtrunk”) in new stack
– Executing Dial(“SIP/3000-5279”, “ZAP/g0/18004321000|300|wW”) in new stack
– Requested transfer capability: 0x00 - SPEECH
– Called g0/18004321000
– Zap/2-1 is proceeding passing it to SIP/3000-5279
– PROGRESS with cause code 127 received
– Zap/2-1 is making progress passing it to SIP/3000-5279
– Zap/2-1 answered SIP/3000-5279
– Hungup ‘Zap/2-1’
== Spawn extension (macro-dialout-trunk, s, 19) exited non-zero on ‘SIP/3000-5279’
– Executing Macro(“SIP/3000-5279”, “hangupcall|”) in new stack
– Executing GotoIf(“SIP/3000-5279”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,4)
– Executing GotoIf(“SIP/3000-5279”, “1?skipblkvm”) in new stack
– Goto (macro-hangupcall,s,7)
– Executing GotoIf(“SIP/3000-5279”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing Hangup(“SIP/3000-5279”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘SIP/3000-5279’ in macro ‘hangupcall’
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on ‘SIP/3000-5279’

2

Forget what I just said which was:

check your general settings, it appears that you may have recording globally disabled. As you can see, the macro-recordings is returning without doing anything which is what happens if you globally disable recording.

I looked to quick.

It looks like it is checking for recording being enabled:

-- Executing Macro("SIP/3000-5279", "record-enable|3000|OUT|") in new stack
-- Executing GotoIf("SIP/3000-5279", "1?check") in new stack
-- Goto (macro-record-enable,s,4)
-- Executing ExecIf("SIP/3000-5279", "0|MacroExit|") in new stack
-- Executing GotoIf("SIP/3000-5279", "0?Group:OUT") in new stack
-- Goto (macro-record-enable,s,15)
-- Executing GotoIf("SIP/3000-5279", "0?IN") in new stack
-- Executing ExecIf("SIP/3000-5279", "1|MacroExit|") in new stack

and it looks like it is deciding it is not. Double check the settings, and make sure your modules are completely up to date as I think there may have previously been a bug.

Otherwise, you may want to have a look at the log file which should have more details of the settings as it is running though above to see why it may not be working.

I can say that I have tested setting always record outbound on 2.8 (this is 2.8 isn’t it?) and the recordings are happening?

3

Extension Recording Override is currently set to “DISABLED”. There was some previous confusion regarding that setting so I tried both “ENABLED” and “DISABLED” as well as trying to hardcore the path, but no luck.

4

our paths crossed, see my previous edited comment as I spoke too soon.

5

here is an error in messages log:

Sep 16 10:23:02 ERROR[25955] app_cut.c: Usage: Splits a variable’s contents using the specified delimiter

6

that could be related, you may want to include more around that to see where that error is coming from.

As mentioned, I am pretty sure there was a bug and it may have been related to the CUT() command. So make sure your modules are completely up-to-date. Then reproduce this and lets see more of the dialplan around that error to see if there is still something lurking in there.