Recordings Files 0 bytes

Hello guys, im having problem with my Recent FreePBX Install : FreePBX from Freepbx distro

the phone message plays it back perfect, the email attachments have it perfect, just the recordings storage folder is not getting it, all files are 0 byte, and cant play them in any way, even on the recordings manager module i purchased ir dont play, tried changing to the format: wav WAV and GSM.

also changed the recordings folder to new location and no luck.

here files permission:

drwxr-xr-x 2 asterisk asterisk 69 Nov 3 18:49 .
drwxr-xr-x 3 asterisk asterisk 15 Nov 3 18:49 …
-rw-r–r-- 1 asterisk asterisk 0 Nov 3 18:49 external-199-9179690400-20171103-184900-1509734940.5.gsm

any help on this ?