I’m running FreePBX 184.108.40.206 installed as part of Trixbox v2.2.4.
It’s in an outbound call-centre and there is a requirement that all calls are recorded. I’ve enabled recording in the extension configuration through FreePBX and this has worked fine.
However, I’ve recently implemented an auto-dialing system. A php script writes a text file into /var/spool/asterisk/outgoing
The text file looks something like:-
This has the effect of ringing the extension 612. When 612 picks up a call is placed to 90123456789. This works fine, but calls made through the auto-dialer are not recorded. Calls manually dialed are.
Can anybody give me some pointers here to get these calls recorded?