Recording files are not found when asked by callback

All my system messages are working fine.
When any destination that includes messages is set as Callback destination, the message file is missed:

file.c:824 ast_openstream_full: File custom/messagename does not exist in any format

I found it looks into
instead of
where actually all my recordings are stored.

Am I wrong with some path setting or is it a bug ?

Only Sangoma would be able to answer why.

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