We are using “Caller Post Hangup Destination” to call our AGI with a survey.
When I go to CDR Report to listen the RecordingFile, we got surprise, because the File contain all call audio (it is OK), but there are the audio concerning our survey too.
I believe that be a mistake. When the agent hangup the call, the call recording should be finalized.
Is it possible to get only the call recording, without a survey´s audio?
(Sorry about my poor English)