It didn’t work.
Whats the output of
queue show 500
…While they are on a call?
What version if Asterisk are you using?
Can you please share a full call trace from a failed call via pastebin? Providing Great Debug - Support Services - Documentation
Asterisk version 16.28.0
The other information I’ll get for you on Monday - We close at lunchtime on Fridays.
Sorry for the delay - I’ve been off work
500 has 0 calls (max unlimited) in ‘ringall’ strategy (1s holdtime, 18s talktime), W:0, C:895, A:48, SL:100.0%, SL2:99.2% within 60s
Members:
Clare Robinson (Local/668@from-queue/n from hint:668@ext-local) (ringinuse enabled) (Not in use) has taken 397 calls (last was 2296 secs ago) (login was 96664 secs ago)
Reception (Local/666@from-queue/n from hint:666@ext-local) (ringinuse enabled) (in call) (In use) has taken 498 calls (last was 72 secs ago) (login was 96664 secs ago)
No Callers
I’m reading “Providing Great Debug” now - thanks for the link
This shows only extension 666 on the phone. 668 is available and no callers are waiting in the queue
Sorry - that was just me dialling in from my mobile. I’ll get a colleague to do the same
While I was on the line to a receptionist. My colleague dialled in and he just got a constant ring tone.
The 2nd reception phone gave half a ring and went silent.
After I ended my call with the receptionist, my colleague’s phone still kept ringing.
These 2 lines kept appearing on the console:
[2022-11-15 15:41:48] WARNING[163143][C-000027ff]: app_dial.c:2381 dial_exec_full: Cannot place outbound call from channel ‘Local/666@from-queue-000026c3;2’. Max forwards exceeded
[2022-11-15 15:41:48] WARNING[163144][C-000027ff]: app_dial.c:2381 dial_exec_full: Cannot place outbound call from channel ‘Local/668@from-queue-000026c4;2’. Max forwards exceeded
grep C-000027ff /var/log/asterisk/full | pastebin
Please post the output here.
title: Automatic Pastebin from Sangoma OS 7
name: [email protected]
private: 1
expire: 0
https://pastebin.freepbx.org/view/b2c19643
Anything useful in the log?
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