I’m providing IT support for a company who had thier office and servers installed by another technician who won’t return thier calls now. He installed everything down to X-lite soft phones on thier PC’s. They called me for help as I support one of thier partners and now I am dropped in the middle of supporting servers I am not familiar with. One of the most major issues they are having is that when you dial thier number, the auto-attendant picks up and it won’t accept any input to dial extensions, go to directory, go to general VM…
Anyone able to help me out with this while I go through all the docs here and see if I can figure it out?