Random Call Park Issue

Hello everyone :slight_smile:

I’m having a strange issue occur when trying to retrieve a parked call. The way in which my test rig at the office work is that we all have 2 parking buttons on our phones for slot 1 and slot 2. *8571 and *8571. Parking calls work fine every time. Occasionally, I would say 3 times out of 10 when we retrieve the parked call, we cannot hear the caller and have to call them back. Any ideas? Has anyone else had this problem?

My experience with this is Codec mismatch problems, but an improper NAT setup could do this too.

Hi Dave

OK, thanks, that’s a couple things I can take a look in to.

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