Queuing calls - CDR gets spammed (every second "busy" in logs)


(Andre G) #1

Hi,

I had to fullful the following request:

  1. calls to a central number shall ring on two endpoints in parallel
  2. as soon as one endpoint is in a call new calls hsould enter a queue with announcements and music on hold, until the endpoints are available again.

i tested several ways to realize that, but i ended up with the following configuration:

  1. both endpoints (mobile handsets (dect) connected via dect-ip-station to freepbx) have its own extension 10 / 12.
  2. calls to the central number are sent to ring group 99, which contains only extension 10 (to be honest, i don’t knwo anymore, why i use a ring group for this single extension, maybe this is based on the fact that i had two extensions in there before)
  3. if the ring group is not available (or not answering after 25s) the call is sent to queue 95, which plays an announcement and music on hold afterwards.
  4. a static agent is configured (extension 10).

so far, so good. but when a calls enter the queue, i see every second a “line busy” for extension 10.
is that the usual way?
and worse: the CDR gets spammed (see in post #3).

the log looks like this:

Local/[email protected];1 is busy
– Nobody picked up in 0 ms
– – LazyMembers debugging - Numbusies: 0, Nummems: 0
== Spawn extension (app-blackhole, busy, 3) exited non-zero on ‘Local/[email protected];2’
– Called Local/[email protected]/n
– – LazyMembers debugging - Numbusies: 0, Nummems: 0

followed by lots of debug messages in asterisk console.

are that messages usual or is it a bad configuration of my queue?

kind regards,
andre


(Chris Dolese) #2

Nothing unusual in those logs


(Andre G) #3

ok, i assume that this is normal queuing behaviour of asterisk? check every second for available agents (and dumping it, depending on verbosity) to log / console?

but i forgot to mention, that each new try is counted as a new call in “core show calls”:

freepbx*CLI> core show calls
0 active calls
11702 calls processed
freepbx*CLI> core show uptime
System uptime: 1 week, 1 day, 23 hours, 26 minutes, 43 seconds
Last reload: 2 hours, 34 minutes, 48 seconds
freepbx*CLI>

that is far too much, since there never more than 100 calls a day, and weekend is closed, so it shoudln’t be more than 1000 calls in one week. This is making it hard to get some stats easily…
can i avoid that?

thanks in advance,
kind regards,
andre


(Andre G) #4

to make it more clear here the CDRs created by a call hanging in queue for about two minutes:

MariaDB [asteriskcdrdb]> select calldate, src, dst, dcontext, channel, dstchannel, lastapp, lastdata, duration, billsec, disposition, uniqueid, did, cnum, cnam, linkedid, sequence from cdr where src ="+49***********" order by calldate asc;
+---------------------+----------------+-----+------------+-----------------------------------+--------------------------------+---------+---------------------------------------------------------------------------------+----------+---------+-------------+------------------+-------------+----------------+----------------+------------------+----------+
| calldate            | src            | dst | dcontext   | channel                           | dstchannel                     | lastapp | lastdata                                                                        | duration | billsec | disposition | uniqueid         | did         | cnum           | cnam           | linkedid         | sequence |
+---------------------+----------------+-----+------------+-----------------------------------+--------------------------------+---------+---------------------------------------------------------------------------------+----------+---------+-------------+------------------+-------------+----------------+----------------+------------------+----------+
| 2019-07-03 10:32:10 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |       22 |      20 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34211 |
| 2019-07-03 10:32:33 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34252 |
| 2019-07-03 10:32:34 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34255 |
| 2019-07-03 10:32:35 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34258 |
| 2019-07-03 10:32:36 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34261 |
| 2019-07-03 10:32:37 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34264 |
[...]
| 2019-07-03 10:33:41 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34454 |
| 2019-07-03 10:33:42 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34457 |
| 2019-07-03 10:33:43 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34460 |
| 2019-07-03 10:33:44 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34463 |
| 2019-07-03 10:33:45 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34466 |
| 2019-07-03 10:33:46 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34469 |
| 2019-07-03 10:33:47 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34472 |
| 2019-07-03 10:33:48 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34475 |
| 2019-07-03 10:33:49 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34478 |
| 2019-07-03 10:33:50 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34481 |
| 2019-07-03 10:33:51 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34484 |
| 2019-07-03 10:33:52 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34487 |
| 2019-07-03 10:33:53 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34490 |
| 2019-07-03 10:33:54 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34493 |
| 2019-07-03 10:33:56 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34496 |
| 2019-07-03 10:33:57 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34499 |
| 2019-07-03 10:33:58 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34502 |
| 2019-07-03 10:33:59 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34505 |
| 2019-07-03 10:34:00 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34508 |
| 2019-07-03 10:34:01 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34511 |
| 2019-07-03 10:34:02 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34514 |
| 2019-07-03 10:34:03 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34517 |
| 2019-07-03 10:34:04 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34520 |
| 2019-07-03 10:34:05 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34523 |
| 2019-07-03 10:34:06 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34526 |
| 2019-07-03 10:34:07 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34529 |
| 2019-07-03 10:34:08 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34532 |
| 2019-07-03 10:34:09 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34535 |
| 2019-07-03 10:34:10 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34538 |
| 2019-07-03 10:34:11 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34541 |
| 2019-07-03 10:34:12 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34544 |
| 2019-07-03 10:34:13 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34547 |
| 2019-07-03 10:34:14 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34550 |
| 2019-07-03 10:34:15 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34553 |
| 2019-07-03 10:34:16 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34556 |
| 2019-07-03 10:34:17 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34559 |
| 2019-07-03 10:34:18 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34562 |
| 2019-07-03 10:34:19 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34565 |
| 2019-07-03 10:34:20 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34568 |
| 2019-07-03 10:34:21 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34571 |
| 2019-07-03 10:34:22 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34574 |
| 2019-07-03 10:34:23 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34577 |
| 2019-07-03 10:34:24 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34580 |
| 2019-07-03 10:34:25 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34583 |
| 2019-07-03 10:34:26 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34586 |
| 2019-07-03 10:34:27 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34589 |
| 2019-07-03 10:34:28 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34592 |
| 2019-07-03 10:34:29 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34595 |
| 2019-07-03 10:34:30 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34598 |
| 2019-07-03 10:34:31 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34601 |
| 2019-07-03 10:34:32 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34604 |
| 2019-07-03 10:34:33 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34607 |
| 2019-07-03 10:34:34 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34610 |
| 2019-07-03 10:34:35 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34613 |
| 2019-07-03 10:34:36 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34616 |
| 2019-07-03 10:34:37 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34619 |
| 2019-07-03 10:34:38 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34622 |
| 2019-07-03 10:34:40 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34625 |
| 2019-07-03 10:34:41 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34628 |
| 2019-07-03 10:34:42 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34631 |
| 2019-07-03 10:34:43 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34634 |
| 2019-07-03 10:34:44 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34637 |
| 2019-07-03 10:34:45 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34640 |
| 2019-07-03 10:34:46 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34643 |
| 2019-07-03 10:34:47 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |        0 |       0 | BUSY        | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34646 |
| 2019-07-03 10:34:50 | +49*********** | 10  | ext-local  | Local/[email protected];2    | PJSIP/10-000006d4              | Dial    | PJSIP/10/sip:[email protected]:5060,40,trM(auto-blkvm)Ib(func-apply-sipheaders^s^1 |      143 |     134 | ANSWERED    | 1562142890.23549 |             | +49*********** | +49*********** | 1562142730.23255 |    34648 |
| 2019-07-03 10:34:50 | +49*********** | 95  | ext-queues | PJSIP/pjsip_provider_a-000006d1 | Local/[email protected];1 | Queue   | 95,t,,,600,,,,,                                                                 |      143 |     143 | ANSWERED    | 1562142730.23255 | +49******** | +49*********** | +49*********** | 1562142730.23255 |    34649 |
+---------------------+----------------+-----+------------+-----------------------------------+--------------------------------+---------+---------------------------------------------------------------------------------+----------+---------+-------------+------------------+-------------+----------------+----------------+------------------+----------+
135 rows in set (0.14 sec)

(Dave Burgess) #5

Remember that Asterisk is a Back to Back User Agent, so “calls” are from its persective (i.e., a call in plus a call to a pair of phones in a ring group is three calls), so using that as a source for data is going to be difficult to use as a metric.


(Andre G) #6

i understand. but is it usual to have a queued call is signaled every second?


#7

I believe that the PBX doesn’t know the extension is busy so it retries, gets a busy indication and repeats every second.

My guess is that you have call waiting enabled in the PBX, so it ‘knows’ that the extension can accept another call, but turned off in the device, so the call is sent but rejected. Also, pay attention to the Queue setting for Skip Busy Agents – if this is No and CW is disabled, you will have this problem.


(Andre G) #8

hi,
call waiting is disabled in extension’s settings, skip busy agents was set to no. i set it now to yes+ - that seems to do the trick.

thanks,
regards,
andre


(system) closed #9

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