I’m noticing Generate Device Hints is missing from the GUI. I am having an issue were *45 is not log me in and out of all queues that are assigned to me dynamically. A forum post said that Generate Device Hints needs to be enabled on all queues to fix this. Any ideas on how to resolve this?
Are you sure you have trouble logging in? Cuz some people are having trouble with logging off.
Also, see if adding a dummy static agent fixes this issue.
To be more clear when I dial *45 it logs me into the first skill (I am dynamically assigned into two skills). I would like the system to be able to log me in to all skills that I am dynamically assigned to.
Anyone know what version I would need to downgrade to get the device hints option back onto the GUI?
Not sure what changed, but it seems to be working now.
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