I have just purchased the Queue Pro module to be able to use Queue Call Back but it is not working.
1- Is there any tech support for commercial module without the need to pay extra?
2- The queue module is no longer playing the announcement after a caller join the queue
3- The callback module is not playing announcement , so the caller is not aware of that feature unless he/she press 1 then he would hear the system reading the phone number of the caller.
I would appreciate any help to make that purchased module work.