Queue "Thank you for your patience" dissapeared between FreePBX 15 & 16

Hi
I’m upgrading via FreePBX backup module from Raspberry Asterisk (FreePBX 15/Asterisk 16) to an Oracle Ubuntu VPS (FreePBX 16/Asterisk 18).

The old system plays “Thank you for your patience” on joining the Queue and then every 2.5 min, position and wait time is disabled.

The new system just plays music, no prompts at all. They are there, they will play of you enable announce position (but we don’t want that).
Is the a setting to tweek somewhere ?

Old

-- Started music on hold, class 'default', on channel 'PJSIP/607-00000000'
-- Stopped music on hold on PJSIP/607-00000000
-- Hold time for 700 is 0 minute(s) 0 seconds
-- Told PJSIP/607-00000000 in 700 their queue position (which was 1)
-- <PJSIP/607-00000000> Playing 'queue-thankyou.ulaw' (language 'en')
-- Started music on hold, class 'default', on channel 'PJSIP/607-00000000'
   > 0x73e23cf0 -- Strict RTP learning complete - Locking on source address 192.168.1.203:3000
-- Added contact 'sip:[email protected]:5060' to AOR '607' with expiration of 3600 seconds

== Endpoint 607 is now Reachable
– Contact 607/sip:[email protected]:5060 is now Reachable. RTT: 118.249 msec
– Stopped music on hold on PJSIP/607-00000000
== Spawn extension (from-internal, 700, 51) exited non-zero on ‘PJSIP/607-00000000’
– Executing [[email protected]:1] Macro(“PJSIP/607-00000000”, “hangupcall”) in new stack
– Executing [[email protected]:1] GotoIf(“PJSIP/607-00000000”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,3)
– Executing [[email protected]:3] ExecIf(“PJSIP/607-00000000”, “0?Set(CDR(recordingfile)=)”) in new stack
– Executing [[email protected]:4] Hangup(“PJSIP/607-00000000”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘PJSIP/607-00000000’ in macro ‘hangupcall’
== Spawn extension (from-internal, h, 1) exited non-zero on ‘PJSIP/607-00000000’
raspbx*CLI>

New

– Started music on hold, class ‘default’, on channel ‘PJSIP/607-0000001a’
– Stopped music on hold on PJSIP/607-0000001a
– Hold time for 700 is 0 minute(s) 0 seconds
– Told PJSIP/607-0000001a in 700 their queue position (which was 1)
– Started music on hold, class ‘default’, on channel ‘PJSIP/607-0000001a’
> 0xffff743cce90 – Strict RTP learning complete - Locking on source address 86.xxx.xxx.xxx:3000
– Stopped music on hold on PJSIP/607-0000001a
== Spawn extension (from-internal, 700, 51) exited non-zero on ‘PJSIP/607-0000001a’
– Executing [[email protected]:1] Macro(“PJSIP/607-0000001a”, “hangupcall”) in new stack
– Executing [[email protected]:1] GotoIf(“PJSIP/607-0000001a”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,3)
– Executing [[email protected]:3] ExecIf(“PJSIP/607-0000001a”, “0?Set(CDR(recordingfile)=)”) in new stack
– Executing [[email protected]:4] Hangup(“PJSIP/607-0000001a”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 4) exited non-zero on ‘PJSIP/607-0000001a’ in macro ‘hangupcall’
== Spawn extension (from-internal, h, 1) exited non-zero on ‘PJSIP/607-0000001a’
instance-freepbx*CLI>

Thanks
/Tom

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.