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Queue Reports select queue and select agents empty



a new installation of PBX Firmware:12.7.6-1904-1.sng7 from the FreePBX ISO

Bought the everything module

Queue Reports14.0.7.16 shows licenced

/var/log/asterisk/queue_log has some data in it

created templates

when i navigate to QXact Reports the select queue and select agents are empty.

any help appreciated.

(Chris Dolese) #2

please open a support ticket - thats a commercial module and there’s a commercial modules department to open it under at

that file you referenced is used to generate the data for the reports but the actual data used for the reports undergoes a transformation to a database file and that DB is where the reports data is polled from