Queue reports - lost data

Our queue reports quit gathering data after a recent upgrade. I was advised to apply an edge upgrade which I did to address a different issue. This fixed the original issue but broke the ability to pull data. Two days ago I applied another upgrade to queue reports and I can now gather data once again for queue reports but have lost data for the period July 12 through Aug 8th. How do I get this data back? I opened a commercial ticket on July 17th and have received no response on how to move forward. Now that I can create reports with data once again I’m looking to find/pull the missing data if possible.
Any assistance would be greatly appreciated.
Thank you,

Hi Carol:

I found your ticket misclassified in our system and replied! We are keen to get you fixed up right away.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.