Queue recordings

Hi need some help

we have support agents that recorded announcements if anything was down that when the caller would press 2 for support they would hear that recording and then after enter the queue as normal…this was working for me in trixbox but for some reason I cant get it to work in freepbx

the settings I had in trixbox was under extensions_custom.conf so I copied the contents from the file to the freepbx server but it doesn’t seem to work

this is what’s in that file

exten => 701,n,Wait(2)
exten => 701,n,Read(amypass|agent-pass|4)
exten => 701,n,Gotoif($[ “${amypass}” == “3100”]?7:5)
exten => 701,n,Playback(auth-incorrect)
exten => 701,n Goto(2)
exten => 701,n,Wait(2)
exten => 701,n,Record(/var/lib/asterisk/sounds/custom/NetworkStat:wav)
exten => 701,n,Wait(2)
exten => 701,n,Playback(/var/lib/asterisk/sounds/custom/NetworkStat)
exten => 701,n,Wait(2)
exten => 701,n,Hangup

so am not to sure what else am missing if anyone can help me out on this would really appreciate it…


so basically my agents would dial 701 wait for the password prompt and start the recording and then hang up…then they would dial the support queue to double check the recording

no one??

no one??