You can set a static agent as P#### for queues where #### is the extension number. However, this doesn’t work for dynamic agents.
Is there a way to allow dynamic agents to function in the way a static agent can be configured?
You can set a static agent as P#### for queues where #### is the extension number. However, this doesn’t work for dynamic agents.
Is there a way to allow dynamic agents to function in the way a static agent can be configured?