I recently experienced an issue, my phone rep recently had a “typo” when logging into the queue. Apparently she pressed an extra zero for her extension, and it caused all sorts of problems with dead ending of the destinations.
I was surprised that the dialog accepted a non-existing extension for the input.
Is there a way to:
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Have it verify that the extension being inputted actually exists?
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Have an auto login which knows what extension you are dialing from and skips the whole login process? This would be very ideal.
Thanks, yall!