Queue, dynamic agent dont calls after hangup

dear community,

i have a little problem in my freepbx.

i have created for my phones a queue.
so if i now on the phone and a new call comes in (and is in the queue),
after i hang up my current call, i cannot get the call or my phone is not ringing again, …
i cannot get the call from my phone.

can anybody helps me how to setup that directly if i have done the hang up,
that the callers in queue should at the same moment ring too on my phone?
where is this setting? or what i have do configure?

thank you very much.

many greets

dear community,

can anybody helps me? where i can setup the time when the phone should rings after hangup in the queue?

thanks!

Do you have “skip busy” enabled? I’m afraid that’s the case and the channels are hanging…

We’ll need some logs.
run asterisk -rvvvvvvvv
Call the queue, have someone answer, hangup and call the queue again.
Upload the logs to something like https://pastebin.freepbx.org and post the link here.

Do you have retry turned on? If you dont have retry it wont retry the phones.

I typically set retry to 5 seconds.

Or, if you have set a long wrap up time

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