Queue don't ring free agents

Hi all, it’s been a few days that i’m on a problem with my freepbx, i’ve discovered that in my queues some user/agent don’t ring.
So i put myself in a test:
queue number:500 → 420: me the only agent at the moment (i’m not in dnd, busy or other)

I call with my cell-phone my pbx → ivr → queue 500 and i don’t ring…
I’m a static agent

In attachments the configuration of my queue (more easy :slight_smile: )
Version of my freepbx: FreePBX 15.0.17.43

i’dont understand why my agent don’t ring…i’ve try to put me busy and to go out, close and re-open my client, look my user on UCP panel for see something (no forwarding)…
any suggestions?
thanks all

:

ENTIRE LOG OF CALL, PART 1

8031	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [in@sub-record-check:3] ExecIf("SIP/02[numberofpbx]-00000021", "10?Set(FROMEXTEN=329[mynumber]5)") in new stack	
8032	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [in@sub-record-check:4] Gosub("SIP/02[numberofpbx]-00000021", "recordcheck,1(dontcare,in,s)") in new stack	
8033	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [recordcheck@sub-record-check:1] NoOp("SIP/02[numberofpbx]-00000021", "Starting recording check against dontcare") in new stack	
8034	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [recordcheck@sub-record-check:2] Goto("SIP/02[numberofpbx]-00000021", "dontcare") in new stack	
8035	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)	
8036	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [recordcheck@sub-record-check:3] Return("SIP/02[numberofpbx]-00000021", "") in new stack	
8037	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [in@sub-record-check:5] Return("SIP/02[numberofpbx]-00000021", "") in new stack	
8038	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:3] Set("SIP/02[numberofpbx]-00000021", "CHANNEL(tonezone)=it") in new stack	
8039	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:4] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(__FROM_DID=s)") in new stack	
8040	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:5] Set("SIP/02[numberofpbx]-00000021", "returnhere=1") in new stack	
8041	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:6] Gosub("SIP/02[numberofpbx]-00000021", "app-blacklist-check,s,1()") in new stack	
8042	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@app-blacklist-check:1] GotoIf("SIP/02[numberofpbx]-00000021", "0?blacklisted") in new stack	
8043	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@app-blacklist-check:2] Set("SIP/02[numberofpbx]-00000021", "CALLED_BLACKLIST=1") in new stack	
8044	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@app-blacklist-check:3] Return("SIP/02[numberofpbx]-00000021", "") in new stack	
8045	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:7] Set("SIP/02[numberofpbx]-00000021", "CDR(did)=from-trunk") in new stack	
8046	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:8] GotoIf("SIP/02[numberofpbx]-00000021", "0?") in new stack	
8047	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:9] ExecIf("SIP/02[numberofpbx]-00000021", "0 ?Set(CALLERID(name)=329[mynumber]5)") in new stack	
8048	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:10] Set("SIP/02[numberofpbx]-00000021", "CHANNEL(musicclass)=Canzoni") in new stack	
8049	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:11] Set("SIP/02[numberofpbx]-00000021", "__MOHCLASS=Canzoni") in new stack	
8050	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:12] Ringing("SIP/02[numberofpbx]-00000021", "") in new stack	
8051	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:13] Set("SIP/02[numberofpbx]-00000021", "__RINGINGSENT=TRUE") in new stack	
8052	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:14] Set("SIP/02[numberofpbx]-00000021", "__REVERSAL_REJECT=FALSE") in new stack	
8053	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:15] GotoIf("SIP/02[numberofpbx]-00000021", "1?post-reverse-charge") in new stack	
8054	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (ext-did,s,17)	
8055	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:17] NoOp("SIP/02[numberofpbx]-00000021", "") in new stack	
8056	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:18] Set("SIP/02[numberofpbx]-00000021", "__CALLINGNAMEPRES_SV=allowed_not_screened") in new stack	
8057	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:19] Set("SIP/02[numberofpbx]-00000021", "__CALLINGNUMPRES_SV=allowed_not_screened") in new stack	
8058	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:20] Set("SIP/02[numberofpbx]-00000021", "CALLERID(name-pres)=allowed_not_screened") in new stack	
8059	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:21] Set("SIP/02[numberofpbx]-00000021", "CALLERID(num-pres)=allowed_not_screened") in new stack	
8060	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:22] NoOp("SIP/02[numberofpbx]-00000021", "CallerID Entry Point") in new stack	
8061	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:23] Set("SIP/02[numberofpbx]-00000021", "__CRM_DIRECTION=INBOUND") in new stack	
8062	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:24] Set("SIP/02[numberofpbx]-00000021", "__CRM_SOURCE=329[mynumber]5") in new stack	
8063	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:25] Set("SIP/02[numberofpbx]-00000021", "__CRM_LINKEDID=1626244556.622") in new stack	
8064	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:26] AGI("SIP/02[numberofpbx]-00000021", "agi://127.0.0.1/sangomacrm.agi,true") in new stack	
8065	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] res_agi.c: <SIP/02[numberofpbx]-00000021>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0	
8066	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:27] ExecIf("SIP/02[numberofpbx]-00000021", "1?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)") in new stack	
8067	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ext-did:28] Goto("SIP/02[numberofpbx]-00000021", "app-daynight,0,1") in new stack	
8068	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (app-daynight,0,1)	
8069	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [0@app-daynight:1] GotoIf("SIP/02[numberofpbx]-00000021", "0?app-announcement-1,s,1:app-daynight,3,1") in new stack	
8070	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (app-daynight,3,1)	
8071	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [3@app-daynight:1] GotoIf("SIP/02[numberofpbx]-00000021", "0?app-announcement-3,s,1:timeconditions,6,1") in new stack	
8072	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (timeconditions,6,1)	
8073	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [6@timeconditions:1] Set("SIP/02[numberofpbx]-00000021", "DB(TC/6/INUSESTATE)=INUSE") in new stack	
8074	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [6@timeconditions:2] Set("SIP/02[numberofpbx]-00000021", "DB(TC/6/NOT_INUSESTATE)=NOT_INUSE") in new stack	
8075	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [6@timeconditions:3] NoOp("SIP/02[numberofpbx]-00000021", "TIMENOW: 08:35,Wed,14,Jul") in new stack	
8076	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [6@timeconditions:4] NoOp("SIP/02[numberofpbx]-00000021", "TIMEMATCHED: FALSE") in new stack	
8077	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [6@timeconditions:5] GotoIfTime("SIP/02[numberofpbx]-00000021", "10:00-11:00,*,11,jan?truestate") in new stack	
8078	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [6@timeconditions:6] GotoIf("SIP/02[numberofpbx]-00000021", "0?truegoto") in new stack	
8079	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [6@timeconditions:7] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(DB(TC/6)=)") in new stack	
8080	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [6@timeconditions:8] Set("SIP/02[numberofpbx]-00000021", "DEVICE_STATE(Custom:TC6)=INUSE") in new stack	
8081	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [6@timeconditions:9] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(DEVICE_STATE(Custom:TCSTICKY)=INUSE)") in new stack	
8082	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [6@timeconditions:10] GotoIf("SIP/02[numberofpbx]-00000021", "1?timeconditions,5,1") in new stack	
8083	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (timeconditions,5,1)	
8084	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [5@timeconditions:1] Set("SIP/02[numberofpbx]-00000021", "DB(TC/5/INUSESTATE)=INUSE") in new stack	
8085	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [5@timeconditions:2] Set("SIP/02[numberofpbx]-00000021", "DB(TC/5/NOT_INUSESTATE)=NOT_INUSE") in new stack	
8086	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [5@timeconditions:3] NoOp("SIP/02[numberofpbx]-00000021", "TIMENOW: 08:35,Wed,14,Jul") in new stack	
8087	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [5@timeconditions:4] NoOp("SIP/02[numberofpbx]-00000021", "TIMEMATCHED: FALSE") in new stack	
8088	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [5@timeconditions:5] GotoIfTime("SIP/02[numberofpbx]-00000021", "08:59-17:59,*,6,jan?truestate") in new stack	
8089	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [5@timeconditions:6] GotoIf("SIP/02[numberofpbx]-00000021", "0?truegoto") in new stack	
8090	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [5@timeconditions:7] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(DB(TC/5)=)") in new stack	
8091	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [5@timeconditions:8] Set("SIP/02[numberofpbx]-00000021", "DEVICE_STATE(Custom:TC5)=INUSE") in new stack	
8092	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [5@timeconditions:9] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(DEVICE_STATE(Custom:TCSTICKY)=INUSE)") in new stack	
8093	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [5@timeconditions:10] GotoIf("SIP/02[numberofpbx]-00000021", "1?timeconditions,4,1") in new stack	
8094	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (timeconditions,4,1)	
8095	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [4@timeconditions:1] Set("SIP/02[numberofpbx]-00000021", "DB(TC/4/INUSESTATE)=INUSE") in new stack	
8096	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [4@timeconditions:2] Set("SIP/02[numberofpbx]-00000021", "DB(TC/4/NOT_INUSESTATE)=NOT_INUSE") in new stack	
8097	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [4@timeconditions:3] NoOp("SIP/02[numberofpbx]-00000021", "TIMENOW: 08:35,Wed,14,Jul") in new stack	
8098	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [4@timeconditions:4] NoOp("SIP/02[numberofpbx]-00000021", "TIMEMATCHED: FALSE") in new stack	
8099	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [4@timeconditions:5] GotoIfTime("SIP/02[numberofpbx]-00000021", "00:00-23:59,*,20-30,aug?truestate") in new stack	
8100	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [4@timeconditions:6] GotoIf("SIP/02[numberofpbx]-00000021", "0?truegoto") in new stack	
8101	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [4@timeconditions:7] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(DB(TC/4)=)") in new stack	
8102	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [4@timeconditions:8] Set("SIP/02[numberofpbx]-00000021", "DEVICE_STATE(Custom:TC4)=INUSE") in new stack	
8103	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [4@timeconditions:9] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(DEVICE_STATE(Custom:TCSTICKY)=INUSE)") in new stack	
8104	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [4@timeconditions:10] GotoIf("SIP/02[numberofpbx]-00000021", "1?timeconditions,3,1") in new stack	
8105	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (timeconditions,3,1)	
8106	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [3@timeconditions:1] Set("SIP/02[numberofpbx]-00000021", "DB(TC/3/INUSESTATE)=INUSE") in new stack	
8107	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [3@timeconditions:2] Set("SIP/02[numberofpbx]-00000021", "DB(TC/3/NOT_INUSESTATE)=NOT_INUSE") in new stack	
8108	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [3@timeconditions:3] NoOp("SIP/02[numberofpbx]-00000021", "TIMENOW: 08:35,Wed,14,Jul") in new stack	
8109	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [3@timeconditions:4] NoOp("SIP/02[numberofpbx]-00000021", "TIMEMATCHED: FALSE") in new stack	
8110	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [3@timeconditions:5] GotoIfTime("SIP/02[numberofpbx]-00000021", "00:01-23:59,*,25,dec?truestate") in new stack	
8111	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [3@timeconditions:6] GotoIf("SIP/02[numberofpbx]-00000021", "0?truegoto") in new stack	
8112	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [3@timeconditions:7] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(DB(TC/3)=)") in new stack	
8113	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [3@timeconditions:8] Set("SIP/02[numberofpbx]-00000021", "DEVICE_STATE(Custom:TC3)=INUSE") in new stack	
8114	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [3@timeconditions:9] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(DEVICE_STATE(Custom:TCSTICKY)=INUSE)") in new stack	
8115	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [3@timeconditions:10] GotoIf("SIP/02[numberofpbx]-00000021", "1?timeconditions,2,1") in new stack	
8116	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (timeconditions,2,1)	
8117	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [2@timeconditions:1] Set("SIP/02[numberofpbx]-00000021", "DB(TC/2/INUSESTATE)=INUSE") in new stack	
8118	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [2@timeconditions:2] Set("SIP/02[numberofpbx]-00000021", "DB(TC/2/NOT_INUSESTATE)=NOT_INUSE") in new stack	
8119	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [2@timeconditions:3] NoOp("SIP/02[numberofpbx]-00000021", "TIMENOW: 08:35,Wed,14,Jul") in new stack	
8120	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [2@timeconditions:4] NoOp("SIP/02[numberofpbx]-00000021", "TIMEMATCHED: TRUE") in new stack	
8121	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [2@timeconditions:5] GotoIfTime("SIP/02[numberofpbx]-00000021", "07:29-17:29,mon-sat,*,*?truestate") in new stack	
8122	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (timeconditions,2,14)	
8123	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [2@timeconditions:14] GotoIf("SIP/02[numberofpbx]-00000021", "0?falsegoto") in new stack	
8124	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [2@timeconditions:15] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(DB(TC/2)=)") in new stack	
8125	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [2@timeconditions:16] Set("SIP/02[numberofpbx]-00000021", "DEVICE_STATE(Custom:TC2)=NOT_INUSE") in new stack	
8126	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [2@timeconditions:17] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(DEVICE_STATE(Custom:TCSTICKY)=INUSE)") in new stack	
8127	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [2@timeconditions:18] GotoIf("SIP/02[numberofpbx]-00000021", "1?app-announcement-2,s,1") in new stack	
8128	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (app-announcement-2,s,1)	
8129	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@app-announcement-2:1] GotoIf("SIP/02[numberofpbx]-00000021", "0?begin") in new stack	
8130	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@app-announcement-2:2] Answer("SIP/02[numberofpbx]-00000021", "") in new stack	
8131	[2021-07-14 08:35:56] VERBOSE[7946][C-00000030] pbx.c: Executing [s@app-announcement-2:3] Wait("SIP/02[numberofpbx]-00000021", "1") in new stack	
8132	[2021-07-14 08:35:57] VERBOSE[7946][C-00000030] pbx.c: Executing [s@app-announcement-2:4] NoOp("SIP/02[numberofpbx]-00000021", "Playing announcement DGLINE-MSG-BENVENUTO") in new stack	
8133	[2021-07-14 08:35:57] VERBOSE[7946][C-00000030] pbx.c: Executing [s@app-announcement-2:5] Playback("SIP/02[numberofpbx]-00000021", "custom/questa_e_l-assistenza_dgline,noanswer") in new stack	
8134	[2021-07-14 08:35:57] VERBOSE[7946][C-00000030] file.c: <SIP/02[numberofpbx]-00000021> Playing 'custom/questa_e_l-assistenza_dgline.slin' (language 'it')	
8135	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx.c: Executing [s@app-announcement-2:6] Goto("SIP/02[numberofpbx]-00000021", "ivr-1,s,1") in new stack
8136	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (ivr-1,s,1)	
8137	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:1] Set("SIP/02[numberofpbx]-00000021", "TIMEOUT_LOOPCOUNT=0") in new stack	
8138	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:2] Set("SIP/02[numberofpbx]-00000021", "INVALID_LOOPCOUNT=0") in new stack	
8139	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:3] Set("SIP/02[numberofpbx]-00000021", "_IVR_CONTEXT_ivr-1=") in new stack	
8140	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:4] Set("SIP/02[numberofpbx]-00000021", "_IVR_CONTEXT=ivr-1") in new stack	
8141	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:5] Set("SIP/02[numberofpbx]-00000021", "__IVR_RETVM=") in new stack	
8142	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:6] GotoIf("SIP/02[numberofpbx]-00000021", "1?skip") in new stack	
8143	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (ivr-1,s,8)	
8144	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:8] Set("SIP/02[numberofpbx]-00000021", "IVR_MSG=custom/ivr1_premete_1_o_2") in new stack	
8145	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:9] Set("SIP/02[numberofpbx]-00000021", "TIMEOUT(digit)=3") in new stack	
8146	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] func_timeout.c: Digit timeout set to 3.000	
8147	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:10] ExecIf("SIP/02[numberofpbx]-00000021", "1?Background(custom/ivr1_premete_1_o_2)") in new stack	
8148	[2021-07-14 08:36:00] VERBOSE[7946][C-00000030] file.c: <SIP/02[numberofpbx]-00000021> Playing 'custom/ivr1_premete_1_o_2.ulaw' (language 'it')	
8149	[2021-07-14 08:36:08] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:11] WaitExten("SIP/02[numberofpbx]-00000021", "5,") in new stack	
8150	[2021-07-14 08:36:13] VERBOSE[7946][C-00000030] pbx_builtins.c: Timeout on SIP/02[numberofpbx]-00000021, going to 't'	
8151	[2021-07-14 08:36:13] VERBOSE[7946][C-00000030] pbx.c: Executing [t@ivr-1:1] Set("SIP/02[numberofpbx]-00000021", "TIMEOUT_LOOPCOUNT=1") in new stack	
8152	[2021-07-14 08:36:13] VERBOSE[7946][C-00000030] pbx.c: Executing [t@ivr-1:2] GotoIf("SIP/02[numberofpbx]-00000021", "0?final") in new stack	
8153	[2021-07-14 08:36:13] VERBOSE[7946][C-00000030] pbx.c: Executing [t@ivr-1:3] Set("SIP/02[numberofpbx]-00000021", "IVR_MSG=custom/ivr1_premete_1_o_2") in new stack	
8154	[2021-07-14 08:36:13] VERBOSE[7946][C-00000030] pbx.c: Executing [t@ivr-1:4] Goto("SIP/02[numberofpbx]-00000021", "s,start") in new stack	
8155	[2021-07-14 08:36:13] VERBOSE[7946][C-00000030] pbx_builtins.c: Goto (ivr-1,s,9)	
8156	[2021-07-14 08:36:13] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:9] Set("SIP/02[numberofpbx]-00000021", "TIMEOUT(digit)=3") in new stack	
8157	[2021-07-14 08:36:13] VERBOSE[7946][C-00000030] func_timeout.c: Digit timeout set to 3.000	
8158	[2021-07-14 08:36:13] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:10] ExecIf("SIP/02[numberofpbx]-00000021", "1?Background(custom/ivr1_premete_1_o_2)") in new stack	
8159	[2021-07-14 08:36:13] VERBOSE[7946][C-00000030] file.c: <SIP/02[numberofpbx]-00000021> Playing 'custom/ivr1_premete_1_o_2.ulaw' (language 'it')	
8160	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] pbx.c: Executing [s@ivr-1:11] WaitExten("SIP/02[numberofpbx]-00000021", "5,") in new stack	
8161	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] pbx.c: Spawn extension (ivr-1, s, 11) exited non-zero on 'SIP/02[numberofpbx]-00000021'	
8162	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] pbx.c: Executing [h@ivr-1:1] Hangup("SIP/02[numberofpbx]-00000021", "") in new stack	
8163	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] pbx.c: Spawn extension (ivr-1, h, 1) exited non-zero on 'SIP/02[numberofpbx]-00000021'	
8164	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] app_stack.c: SIP/02[numberofpbx]-00000021 Internal Gosub(crm-hangup,s,1) start	
8165	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] pbx.c: Executing [s@crm-hangup:1] NoOp("SIP/02[numberofpbx]-00000021", "Sending Hangup to CRM") in new stack	
8166	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] pbx.c: Executing [s@crm-hangup:2] NoOp("SIP/02[numberofpbx]-00000021", "HANGUP CAUSE: 16") in new stack	
8167	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] pbx.c: Executing [s@crm-hangup:3] ExecIf("SIP/02[numberofpbx]-00000021", "0?Set(__CRM_VOICEMAIL=)") in new stack	
8168	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] pbx.c: Executing [s@crm-hangup:4] NoOp("SIP/02[numberofpbx]-00000021", "MASTER CHANNEL: 1626244556.622 = 1626244556.622") in new stack	
8169	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] pbx.c: Executing [s@crm-hangup:5] GotoIf("SIP/02[numberofpbx]-00000021", "0?return") in new stack

i think Queue No Answer should be Si .

ENTIRE LOG PART2:

8170	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] pbx.c: Executing [s@crm-hangup:6] Set("SIP/02[numberofpbx]-00000021", "__CRM_HANGUP=1") in new stack	
8171	[2021-07-14 08:36:20] VERBOSE[7946][C-00000030] pbx.c: Executing [s@crm-hangup:7] AGI("SIP/02[numberofpbx]-00000021", "agi://127.0.0.1/sangomacrm.agi") in new stack	
8172	[2021-07-14 08:36:21] VERBOSE[7946][C-00000030] res_agi.c: <SIP/02[numberofpbx]-00000021>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0	
8173	[2021-07-14 08:36:21] VERBOSE[7946][C-00000030] pbx.c: Executing [s@crm-hangup:8] Return("SIP/02[numberofpbx]-00000021", "") in new stack	
8174	[2021-07-14 08:36:21] VERBOSE[7946][C-00000030] app_stack.c: Spawn extension (ivr-1, h, 1) exited non-zero on 'SIP/02[numberofpbx]-00000021'	
8175	[2021-07-14 08:36:21] VERBOSE[7946][C-00000030] app_stack.c: SIP/02[numberofpbx]-00000021 Internal Gosub(crm-hangup,s,1) complete GOSUB_RETVAL=	
8176	[2021-07-14 08:36:28] VERBOSE[2864][C-00000031] netsock2.c: Using SIP RTP TOS bits 184	
8177	[2021-07-14 08:36:28] VERBOSE[2864][C-00000031] netsock2.c: Using SIP RTP CoS mark 5	
8178	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [from-trunk@from-trunk:1] NoOp("SIP/02[numberofpbx]-00000022", "Catch-All DID Match - Found from-trunk - You probably want a DID for this.") in new stack	
8179	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [from-trunk@from-trunk:2] Set("SIP/02[numberofpbx]-00000022", "__FROM_DID=from-trunk") in new stack	
8180	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [from-trunk@from-trunk:3] Goto("SIP/02[numberofpbx]-00000022", "ext-did,s,1") in new stack	
8181	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (ext-did,s,1)	
8182	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:1] Set("SIP/02[numberofpbx]-00000022", "__DIRECTION=INBOUND") in new stack	
8183	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:2] Gosub("SIP/02[numberofpbx]-00000022", "sub-record-check,s,1(in,s,dontcare)") in new stack	
8184	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:1] GotoIf("SIP/02[numberofpbx]-00000022", "0?initialized") in new stack	
8185	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:2] Set("SIP/02[numberofpbx]-00000022", "__REC_STATUS=INITIALIZED") in new stack	
8186	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:3] Set("SIP/02[numberofpbx]-00000022", "NOW=1626244588") in new stack	
8187	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:4] Set("SIP/02[numberofpbx]-00000022", "__DAY=14") in new stack	
8188	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:5] Set("SIP/02[numberofpbx]-00000022", "__MONTH=07") in new stack	
8189	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:6] Set("SIP/02[numberofpbx]-00000022", "__YEAR=2021") in new stack	
8190	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:7] Set("SIP/02[numberofpbx]-00000022", "__TIMESTR=20210714-083628") in new stack	
8191	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:8] Set("SIP/02[numberofpbx]-00000022", "__FROMEXTEN=unknown") in new stack	
8192	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:9] Set("SIP/02[numberofpbx]-00000022", "__MON_FMT=wav") in new stack	
8193	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:10] NoOp("SIP/02[numberofpbx]-00000022", "Recordings initialized") in new stack	
8194	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:11] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(ARG3=dontcare)") in new stack	
8195	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:12] Set("SIP/02[numberofpbx]-00000022", "REC_POLICY_MODE_SAVE=") in new stack	
8196	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:13] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(REC_STATUS=NO)") in new stack	
8197	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:14] GotoIf("SIP/02[numberofpbx]-00000022", "2?checkaction") in new stack	
8198	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (sub-record-check,s,17)	
8199	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@sub-record-check:17] GotoIf("SIP/02[numberofpbx]-00000022", "1?sub-record-check,in,1") in new stack	
8200	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (sub-record-check,in,1)	
8201	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [in@sub-record-check:1] NoOp("SIP/02[numberofpbx]-00000022", "Inbound Recording Check to s") in new stack	
8202	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [in@sub-record-check:2] Set("SIP/02[numberofpbx]-00000022", "FROMEXTEN=unknown") in new stack	
8203	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [in@sub-record-check:3] ExecIf("SIP/02[numberofpbx]-00000022", "10?Set(FROMEXTEN=329[mynumber]5)") in new stack	
8204	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [in@sub-record-check:4] Gosub("SIP/02[numberofpbx]-00000022", "recordcheck,1(dontcare,in,s)") in new stack	
8205	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [recordcheck@sub-record-check:1] NoOp("SIP/02[numberofpbx]-00000022", "Starting recording check against dontcare") in new stack	
8206	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [recordcheck@sub-record-check:2] Goto("SIP/02[numberofpbx]-00000022", "dontcare") in new stack	
8207	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (sub-record-check,recordcheck,3)	
8208	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [recordcheck@sub-record-check:3] Return("SIP/02[numberofpbx]-00000022", "") in new stack	
8209	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [in@sub-record-check:5] Return("SIP/02[numberofpbx]-00000022", "") in new stack	
8210	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:3] Set("SIP/02[numberofpbx]-00000022", "CHANNEL(tonezone)=it") in new stack	
8211	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:4] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(__FROM_DID=s)") in new stack	
8212	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:5] Set("SIP/02[numberofpbx]-00000022", "returnhere=1") in new stack	
8213	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:6] Gosub("SIP/02[numberofpbx]-00000022", "app-blacklist-check,s,1()") in new stack	
8214	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@app-blacklist-check:1] GotoIf("SIP/02[numberofpbx]-00000022", "0?blacklisted") in new stack	
8215	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@app-blacklist-check:2] Set("SIP/02[numberofpbx]-00000022", "CALLED_BLACKLIST=1") in new stack	
8216	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@app-blacklist-check:3] Return("SIP/02[numberofpbx]-00000022", "") in new stack	
8217	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:7] Set("SIP/02[numberofpbx]-00000022", "CDR(did)=from-trunk") in new stack	
8218	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:8] GotoIf("SIP/02[numberofpbx]-00000022", "0?") in new stack	
8219	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:9] ExecIf("SIP/02[numberofpbx]-00000022", "0 ?Set(CALLERID(name)=329[mynumber]5)") in new stack	
8220	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:10] Set("SIP/02[numberofpbx]-00000022", "CHANNEL(musicclass)=Canzoni") in new stack	
8221	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:11] Set("SIP/02[numberofpbx]-00000022", "__MOHCLASS=Canzoni") in new stack	
8222	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:12] Ringing("SIP/02[numberofpbx]-00000022", "") in new stack	
8223	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:13] Set("SIP/02[numberofpbx]-00000022", "__RINGINGSENT=TRUE") in new stack	
8224	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:14] Set("SIP/02[numberofpbx]-00000022", "__REVERSAL_REJECT=FALSE") in new stack	
8225	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:15] GotoIf("SIP/02[numberofpbx]-00000022", "1?post-reverse-charge") in new stack	
8226	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (ext-did,s,17)	
8227	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:17] NoOp("SIP/02[numberofpbx]-00000022", "") in new stack	
8228	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:18] Set("SIP/02[numberofpbx]-00000022", "__CALLINGNAMEPRES_SV=allowed_not_screened") in new stack	
8229	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:19] Set("SIP/02[numberofpbx]-00000022", "__CALLINGNUMPRES_SV=allowed_not_screened") in new stack	
8230	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:20] Set("SIP/02[numberofpbx]-00000022", "CALLERID(name-pres)=allowed_not_screened") in new stack	
8231	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:21] Set("SIP/02[numberofpbx]-00000022", "CALLERID(num-pres)=allowed_not_screened") in new stack	
8232	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:22] NoOp("SIP/02[numberofpbx]-00000022", "CallerID Entry Point") in new stack	
8233	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:23] Set("SIP/02[numberofpbx]-00000022", "__CRM_DIRECTION=INBOUND") in new stack	
8234	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:24] Set("SIP/02[numberofpbx]-00000022", "__CRM_SOURCE=329[mynumber]5") in new stack	
8235	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:25] Set("SIP/02[numberofpbx]-00000022", "__CRM_LINKEDID=1626244588.623") in new stack	
8236	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:26] AGI("SIP/02[numberofpbx]-00000022", "agi://127.0.0.1/sangomacrm.agi,true") in new stack	
8237	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] res_agi.c: <SIP/02[numberofpbx]-00000022>AGI Script agi://127.0.0.1/sangomacrm.agi completed, returning 0	
8238	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:27] ExecIf("SIP/02[numberofpbx]-00000022", "1?Set(CHANNEL(hangup_handler_push)=crm-hangup,s,1)") in new stack	
8239	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ext-did:28] Goto("SIP/02[numberofpbx]-00000022", "app-daynight,0,1") in new stack	
8240	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (app-daynight,0,1)	
8241	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [0@app-daynight:1] GotoIf("SIP/02[numberofpbx]-00000022", "0?app-announcement-1,s,1:app-daynight,3,1") in new stack	
8242	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (app-daynight,3,1)	
8243	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [3@app-daynight:1] GotoIf("SIP/02[numberofpbx]-00000022", "0?app-announcement-3,s,1:timeconditions,6,1") in new stack	
8244	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (timeconditions,6,1)	
8245	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [6@timeconditions:1] Set("SIP/02[numberofpbx]-00000022", "DB(TC/6/INUSESTATE)=INUSE") in new stack	
8246	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [6@timeconditions:2] Set("SIP/02[numberofpbx]-00000022", "DB(TC/6/NOT_INUSESTATE)=NOT_INUSE") in new stack	
8247	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [6@timeconditions:3] NoOp("SIP/02[numberofpbx]-00000022", "TIMENOW: 08:36,Wed,14,Jul") in new stack	
8248	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [6@timeconditions:4] NoOp("SIP/02[numberofpbx]-00000022", "TIMEMATCHED: FALSE") in new stack	
8249	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [6@timeconditions:5] GotoIfTime("SIP/02[numberofpbx]-00000022", "10:00-11:00,*,11,jan?truestate") in new stack	
8250	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [6@timeconditions:6] GotoIf("SIP/02[numberofpbx]-00000022", "0?truegoto") in new stack	
8251	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [6@timeconditions:7] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(DB(TC/6)=)") in new stack	
8252	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [6@timeconditions:8] Set("SIP/02[numberofpbx]-00000022", "DEVICE_STATE(Custom:TC6)=INUSE") in new stack	
8253	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [6@timeconditions:9] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(DEVICE_STATE(Custom:TCSTICKY)=INUSE)") in new stack	
8254	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [6@timeconditions:10] GotoIf("SIP/02[numberofpbx]-00000022", "1?timeconditions,5,1") in new stack	
8255	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (timeconditions,5,1)	
8256	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [5@timeconditions:1] Set("SIP/02[numberofpbx]-00000022", "DB(TC/5/INUSESTATE)=INUSE") in new stack	
8257	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [5@timeconditions:2] Set("SIP/02[numberofpbx]-00000022", "DB(TC/5/NOT_INUSESTATE)=NOT_INUSE") in new stack	
8258	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [5@timeconditions:3] NoOp("SIP/02[numberofpbx]-00000022", "TIMENOW: 08:36,Wed,14,Jul") in new stack	
8259	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [5@timeconditions:4] NoOp("SIP/02[numberofpbx]-00000022", "TIMEMATCHED: FALSE") in new stack	
8260	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [5@timeconditions:5] GotoIfTime("SIP/02[numberofpbx]-00000022", "08:59-17:59,*,6,jan?truestate") in new stack	
8261	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [5@timeconditions:6] GotoIf("SIP/02[numberofpbx]-00000022", "0?truegoto") in new stack	
8262	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [5@timeconditions:7] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(DB(TC/5)=)") in new stack	
8263	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [5@timeconditions:8] Set("SIP/02[numberofpbx]-00000022", "DEVICE_STATE(Custom:TC5)=INUSE") in new stack	
8264	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [5@timeconditions:9] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(DEVICE_STATE(Custom:TCSTICKY)=INUSE)") in new stack	
8265	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [5@timeconditions:10] GotoIf("SIP/02[numberofpbx]-00000022", "1?timeconditions,4,1") in new stack	
8266	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (timeconditions,4,1)	
8267	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [4@timeconditions:1] Set("SIP/02[numberofpbx]-00000022", "DB(TC/4/INUSESTATE)=INUSE") in new stack	
8268	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [4@timeconditions:2] Set("SIP/02[numberofpbx]-00000022", "DB(TC/4/NOT_INUSESTATE)=NOT_INUSE") in new stack	
8269	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [4@timeconditions:3] NoOp("SIP/02[numberofpbx]-00000022", "TIMENOW: 08:36,Wed,14,Jul") in new stack	
8270	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [4@timeconditions:4] NoOp("SIP/02[numberofpbx]-00000022", "TIMEMATCHED: FALSE") in new stack	
8271	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [4@timeconditions:5] GotoIfTime("SIP/02[numberofpbx]-00000022", "00:00-23:59,*,20-30,aug?truestate") in new stack	
8272	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [4@timeconditions:6] GotoIf("SIP/02[numberofpbx]-00000022", "0?truegoto") in new stack	
8273	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [4@timeconditions:7] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(DB(TC/4)=)") in new stack	
8274	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [4@timeconditions:8] Set("SIP/02[numberofpbx]-00000022", "DEVICE_STATE(Custom:TC4)=INUSE") in new stack	
8275	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [4@timeconditions:9] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(DEVICE_STATE(Custom:TCSTICKY)=INUSE)") in new stack	
8276	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [4@timeconditions:10] GotoIf("SIP/02[numberofpbx]-00000022", "1?timeconditions,3,1") in new stack	
8277	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (timeconditions,3,1)	
8278	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [3@timeconditions:1] Set("SIP/02[numberofpbx]-00000022", "DB(TC/3/INUSESTATE)=INUSE") in new stack	
8279	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [3@timeconditions:2] Set("SIP/02[numberofpbx]-00000022", "DB(TC/3/NOT_INUSESTATE)=NOT_INUSE") in new stack	
8280	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [3@timeconditions:3] NoOp("SIP/02[numberofpbx]-00000022", "TIMENOW: 08:36,Wed,14,Jul") in new stack	
8281	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [3@timeconditions:4] NoOp("SIP/02[numberofpbx]-00000022", "TIMEMATCHED: FALSE") in new stack	
8282	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [3@timeconditions:5] GotoIfTime("SIP/02[numberofpbx]-00000022", "00:01-23:59,*,25,dec?truestate") in new stack	
8283	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [3@timeconditions:6] GotoIf("SIP/02[numberofpbx]-00000022", "0?truegoto") in new stack	
8284	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [3@timeconditions:7] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(DB(TC/3)=)") in new stack	
8285	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [3@timeconditions:8] Set("SIP/02[numberofpbx]-00000022", "DEVICE_STATE(Custom:TC3)=INUSE") in new stack	
8286	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [3@timeconditions:9] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(DEVICE_STATE(Custom:TCSTICKY)=INUSE)") in new stack	
8287	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [3@timeconditions:10] GotoIf("SIP/02[numberofpbx]-00000022", "1?timeconditions,2,1") in new stack	
8288	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (timeconditions,2,1)	
8289	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [2@timeconditions:1] Set("SIP/02[numberofpbx]-00000022", "DB(TC/2/INUSESTATE)=INUSE") in new stack	
8290	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [2@timeconditions:2] Set("SIP/02[numberofpbx]-00000022", "DB(TC/2/NOT_INUSESTATE)=NOT_INUSE") in new stack	
8291	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [2@timeconditions:3] NoOp("SIP/02[numberofpbx]-00000022", "TIMENOW: 08:36,Wed,14,Jul") in new stack	
8292	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [2@timeconditions:4] NoOp("SIP/02[numberofpbx]-00000022", "TIMEMATCHED: TRUE") in new stack	
8293	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [2@timeconditions:5] GotoIfTime("SIP/02[numberofpbx]-00000022", "07:29-17:29,mon-sat,*,*?truestate") in new stack	
8294	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (timeconditions,2,14)	
8295	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [2@timeconditions:14] GotoIf("SIP/02[numberofpbx]-00000022", "0?falsegoto") in new stack	
8296	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [2@timeconditions:15] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(DB(TC/2)=)") in new stack	
8297	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [2@timeconditions:16] Set("SIP/02[numberofpbx]-00000022", "DEVICE_STATE(Custom:TC2)=NOT_INUSE") in new stack	
8298	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [2@timeconditions:17] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(DEVICE_STATE(Custom:TCSTICKY)=INUSE)") in new stack	
8299	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [2@timeconditions:18] GotoIf("SIP/02[numberofpbx]-00000022", "1?app-announcement-2,s,1") in new stack	
8300	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (app-announcement-2,s,1)	
8301	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@app-announcement-2:1] GotoIf("SIP/02[numberofpbx]-00000022", "0?begin") in new stack	
8302	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@app-announcement-2:2] Answer("SIP/02[numberofpbx]-00000022", "") in new stack	
8303	[2021-07-14 08:36:28] VERBOSE[8224][C-00000031] pbx.c: Executing [s@app-announcement-2:3] Wait("SIP/02[numberofpbx]-00000022", "1") in new stack	
8304	[2021-07-14 08:36:29] VERBOSE[8224][C-00000031] pbx.c: Executing [s@app-announcement-2:4] NoOp("SIP/02[numberofpbx]-00000022", "Playing announcement DGLINE-MSG-BENVENUTO") in new stack	
8305	[2021-07-14 08:36:29] VERBOSE[8224][C-00000031] pbx.c: Executing [s@app-announcement-2:5] Playback("SIP/02[numberofpbx]-00000022", "custom/questa_e_l-assistenza_dgline,noanswer") in new stack	
8306	[2021-07-14 08:36:29] VERBOSE[8224][C-00000031] file.c: <SIP/02[numberofpbx]-00000022> Playing 'custom/questa_e_l-assistenza_dgline.slin' (language 'it')	
8307	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx.c: Executing [s@app-announcement-2:6] Goto("SIP/02[numberofpbx]-00000022", "ivr-1,s,1") in new stack	
8308	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (ivr-1,s,1)	
8309	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ivr-1:1] Set("SIP/02[numberofpbx]-00000022", "TIMEOUT_LOOPCOUNT=0") in new stack	
8310	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ivr-1:2] Set("SIP/02[numberofpbx]-00000022", "INVALID_LOOPCOUNT=0") in new stack	
8311	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ivr-1:3] Set("SIP/02[numberofpbx]-00000022", "_IVR_CONTEXT_ivr-1=") in new stack	
8312	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ivr-1:4] Set("SIP/02[numberofpbx]-00000022", "_IVR_CONTEXT=ivr-1") in new stack	
8313	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ivr-1:5] Set("SIP/02[numberofpbx]-00000022", "__IVR_RETVM=") in new stack	
8314	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ivr-1:6] GotoIf("SIP/02[numberofpbx]-00000022", "1?skip") in new stack	
8315	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (ivr-1,s,8)	
8316	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ivr-1:8] Set("SIP/02[numberofpbx]-00000022", "IVR_MSG=custom/ivr1_premete_1_o_2") in new stack	
8317	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ivr-1:9] Set("SIP/02[numberofpbx]-00000022", "TIMEOUT(digit)=3") in new stack	
8318	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] func_timeout.c: Digit timeout set to 3.000	
8319	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] pbx.c: Executing [s@ivr-1:10] ExecIf("SIP/02[numberofpbx]-00000022", "1?Background(custom/ivr1_premete_1_o_2)") in new stack	
8320	[2021-07-14 08:36:32] VERBOSE[8224][C-00000031] file.c: <SIP/02[numberofpbx]-00000022> Playing 'custom/ivr1_premete_1_o_2.ulaw' (language 'it')	
8321	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [2@ivr-1:1] Set("SIP/02[numberofpbx]-00000022", "__ivrreturn=0") in new stack	
8322	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [2@ivr-1:2] Goto("SIP/02[numberofpbx]-00000022", "ext-queues,500,1") in new stack	
8323	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (ext-queues,500,1)	
8324	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:1] Macro("SIP/02[numberofpbx]-00000022", "user-callerid,") in new stack	
8325	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:1] Set("SIP/02[numberofpbx]-00000022", "TOUCH_MONITOR=1626244588.623") in new stack	
8326	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:2] Set("SIP/02[numberofpbx]-00000022", "AMPUSER=329[mynumber]5") in new stack	
8327	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:3] Set("SIP/02[numberofpbx]-00000022", "HOTDESCKCHAN=02[numberofpbx]-00000022") in new stack	
8328	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:4] Set("SIP/02[numberofpbx]-00000022", "HOTDESKEXTEN=02[numberofpbx]") in new stack	
8329	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:5] Set("SIP/02[numberofpbx]-00000022", "HOTDESKCALL=0") in new stack	
8330	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:6] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(HOTDESKCALL=1)") in new stack	
8331	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:7] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(CALLERID(name)=)") in new stack	
8332	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:8] GotoIf("SIP/02[numberofpbx]-00000022", "0?report") in new stack	
8333	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:9] ExecIf("SIP/02[numberofpbx]-00000022", "1?Set(REALCALLERIDNUM=329[mynumber]5)") in new stack	
8334	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:10] Set("SIP/02[numberofpbx]-00000022", "AMPUSER=") in new stack	
8335	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:11] GotoIf("SIP/02[numberofpbx]-00000022", "0?limit") in new stack	
8336	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:12] Set("SIP/02[numberofpbx]-00000022", "AMPUSERCIDNAME=") in new stack	
8337	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:13] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(__CIDMASQUERADING=TRUE)") in new stack	
8338	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:14] GotoIf("SIP/02[numberofpbx]-00000022", "1?report") in new stack	
8339	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (macro-user-callerid,s,23)	
8340	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:23] NoOp("SIP/02[numberofpbx]-00000022", "Macro Depth is 1") in new stack	
8341	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:24] GotoIf("SIP/02[numberofpbx]-00000022", "1?report2:macroerror") in new stack	
8342	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (macro-user-callerid,s,25)	
8343	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:25] GotoIf("SIP/02[numberofpbx]-00000022", "0?continue") in new stack	
8344	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:26] ExecIf("SIP/02[numberofpbx]-00000022", "1?Set(__CALLEE_ACCOUNCODE=)") in new stack	
8345	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:27] Set("SIP/02[numberofpbx]-00000022", "__TTL=64") in new stack	
8346	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:28] GotoIf("SIP/02[numberofpbx]-00000022", "1?continue") in new stack	
8347	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx_builtins.c: Goto (macro-user-callerid,s,44)	
8348	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:44] Set("SIP/02[numberofpbx]-00000022", "CALLERID(number)=329[mynumber]5") in new stack	
8349	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:45] Set("SIP/02[numberofpbx]-00000022", "CALLERID(name)=329[mynumber]5") in new stack	
8350	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:46] GotoIf("SIP/02[numberofpbx]-00000022", "0?cnum") in new stack	
8351	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:47] Set("SIP/02[numberofpbx]-00000022", "CDR(cnam)=329[mynumber]5") in new stack	
8352	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:48] Set("SIP/02[numberofpbx]-00000022", "CDR(cnum)=329[mynumber]5") in new stack	
8353	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [s@macro-user-callerid:49] Set("SIP/02[numberofpbx]-00000022", "CHANNEL(language)=it") in new stack	
8354	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:2] Answer("SIP/02[numberofpbx]-00000022", "") in new stack	
8355	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:3] Set("SIP/02[numberofpbx]-00000022", "__NODEST=500") in new stack	
8356	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:4] Set("SIP/02[numberofpbx]-00000022", "__QCONTEXT=2") in new stack	
8357	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:5] Set("SIP/02[numberofpbx]-00000022", "QCIDPP=") in new stack	
8358	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:6] Set("SIP/02[numberofpbx]-00000022", "VQ_CIDPP=") in new stack	
8359	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:7] ExecIf("SIP/02[numberofpbx]-00000022", "0?Macro(prepend-cid,)") in new stack	
8360	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:8] Set("SIP/02[numberofpbx]-00000022", "QAINFO=") in new stack	
8361	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:9] Set("SIP/02[numberofpbx]-00000022", "VQ_AINFO=") in new stack	
8362	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:10] Set("SIP/02[numberofpbx]-00000022", "__RVOL_MODE=dontcare") in new stack	
8363	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:11] ExecIf("SIP/02[numberofpbx]-00000022", "0?Set(__ALERT_INFO=)") in new stack	
8364	[2021-07-14 08:36:36] VERBOSE[8224][C-00000031] pbx.c: Executing [500@ext-queues:12] Set("SIP/02[numberofpbx]-00000022", "QJOINMSG=custom/La_preghiamo_di_rimanere_in_attesa") in new stack	

I close here the log for limit of characters

thank you for the answer, i’ve tryed to change in “yes” but is the same, the agent don’t ring

can i see what is in the queue agent tab


Sure, and my general tab after the modify

did you try to create a new queue and see if it works

i’ve created now a new queue (504) without the ivr, binded to my number…same problem…so the problem i can think that is the user or the client(always ok)…
I’ve try to call outside FROM my client voip, and all go fine…i’m thinking what i can test now

If i change user all work…but why?? i don’t understand why…i don’t see any settins or other…is possibile that a user/internal is banned?or blocked?
So if i change the queue with another agent ( 407) all work fine, but is only a problem from the outside, because if i call my agent (420) with another it works…

UPDATE
If i call using 7777 for simulate a call, it works, this because the call come from inside, but when i call come from outside (mobile phone) same problem(i’ve try to change number), the agent don’t ring…maybe somewhere the pbx see the a “busy external channel” …i don’t know…

UPDATE2
If meanwhile i’m in queue, one the client voip digit *45 or *45[numeberof queue] the call arrive…but not but not the following, I always have to repeat the thing…but the aget is static, not dinamic…i don’t understand…

the game works with any function, as if he thinks I’m busy until I type something …

UPDATE3
If i delete the extension/user and i ricreate it with the same internal number…same problem
reboot all it didn’t help

summing up: the problem is on the agent (internal 420).
the problem occurs only when a call arrives from outside (inside for inside it works, if I call outside the pbx it works, but not from outside).
If I exclude the queue and send the call directly to the agent, it works.
The problem is between the queue and the agent.
I have no way to clean because if I delete the agent and recreate it (with the same number) it doesn’t work.

I don’t know where to beat my head

i don’t know if is a solution, but i’ve deleted the user (was in IAX2) and i’ve ricreated in PJSIP.
Now it work…

I took this choice because entering the pbx —> asterisk -r -> queue show 505 i see:

MY NAME (Local/420@from-queue/n from hint:420@ext-local) (ringinuse enabled) (Not aviable) has taken no calls yet
   No Callers

I’ve read that is a problem on IAX2

so if i check now, i see:

MY NAME (Local/420@from-queue/n from hint:420@ext-local) (ringinuse enabled) (Not in use) has taken no calls yet
   No Callers

I don’t know if is the solution, if anyone has any explanation or idea it is welcome :slight_smile:

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