Dear all,
I have an queue with agent time timeout = 0 , retry = 0 and an IVR break out menu with repeat frequency 45sec.
the repeat frequency seems that doesn’t honor by the pbx.
here is the output of the queues_additional.conf about this queue.
[9011]
announce-frequency=0
announce-holdtime=no
announce-position=no
autofill=yes
autopause=no
autopausebusy=no
autopausedelay=0
autopauseunavail=no
joinempty=yes
leavewhenempty=no
maxlen=0
memberdelay=0
min-announce-frequency=15
penaltymemberslimit=0
periodic-announce-frequency=45
queue-callswaiting=silence/1
queue-thereare=silence/1
queue-youarenext=silence/1
reportholdtime=no
retry=1
ringinuse=yes
servicelevel=60
setinterfacevar=yes
strategy=ringall
timeout=0
timeoutpriority=app
timeoutrestart=yes
weight=0
wrapuptime=0
context=ivr-18
periodic-announce=custom/callback
member=Local/[email protected]/n,0,"K.",hint:[email protected]
Any ideas to resolve the issue?
