I’m new here - hi everyone.
I’m new to VOIP and I’m running into an issue with a Polycom Soundstation IP 5000 phone.
I couldn’t get it configured to connect to my FreePBX server, so I’ve installed the End Point Manager Module.
End Point Manager - 18.104.22.168
I followed the instructions to set up the module and get the firmware for the Polycom phone installed.
However, when I connect the Polycom phone, it throws an error saying.
Failed to update configuration
I’ve tried setting the TFTP server to use the IP of the FreePBX server, but still no luck.
Is there a step I’m missing?