Hello,
I’m new here - hi everyone.
I’m new to VOIP and I’m running into an issue with a Polycom Soundstation IP 5000 phone.
I couldn’t get it configured to connect to my FreePBX server, so I’ve installed the End Point Manager Module.
FreePBX 2.9.0.12
End Point Manager - 2.9.2.9
I followed the instructions to set up the module and get the firmware for the Polycom phone installed.
However, when I connect the Polycom phone, it throws an error saying.
Provisioning Error:
Failed to update configuration
I’ve tried setting the TFTP server to use the IP of the FreePBX server, but still no luck.
Is there a step I’m missing?
Thanks!