Process to restart queue logging?

Commercial Modules
1

Hello,

We have the QXact module and nothing is appearing when we run reports under the Queue Reports tab. The queue log files are no longer being generated. Which process do we need to restart to get them going again?

When I run fwconsole pm2 --list I just get ucp and zulu listed.

Thanks in advance.

Mihailo

PBXact 14.0.13.26

2

QXact generates reports from mysql, and doesn’t directly rely on the queue log file(s). Depending on your config, Asterisk may be writing queue events directly to mysql.

There are a few moving parts to this, and since this is a commercial module I recommend you open a support ticket:
https://wiki.sangoma.com/display/FPAS/How+To+Open+A+Support+Ticket

1 Like
3

Ok, thank you.

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