I currently have a test freepbx installation for the company I am contracting to. They need an ACD system setup.
One of the requirements is to have some integration with the ticketing system (zendesk). I’ve managed to get AGI scripting to work with Zendesk for calling from IVR etc , but I’m having some issues with the sangomacrm link module.
I have obtained a 1 month free license. Managed to get it installed after some trouble via fwconsole, installing both zulu and sangomacrm edge versions fixed it.
So far so good. However when I switch the crm module settings to REST (there is no option for zendesk , so have to use the generic setting) it then redirects me to another page for the REST settings.
This link however is broken…
We are unable to find any information on the module you are looking for.
url is mysubdomain/admin/config.php?display=sangomacrmrest
Getting this working is going to be a crucial selling point for freepbx , the other option is 3cx , which only has very rudimentary zendesk implementation (and is more expensive).
Thanks in advance