Problems logging in to Queue

General Help
1

Hello,

I am setting up a Asterisk/FreePBX-Machine with a Queue here.

Unfortunately logging into the queue with a client phone (Eikga Softphone, Snom 370 IP Phone) does not work and I think I’m stuck here.

The asterisk-console gives me the following output:

-- Executing [500*@from-internal:1] Macro("SIP/11-09015450", "agent-add|500|1234") in new stack
-- Executing [s@macro-agent-add:1] Wait("SIP/11-09015450", "1") in new stack
-- Executing [s@macro-agent-add:2] Macro("SIP/11-09015450", "user-callerid|SKIPTTL") in new stack
-- Executing [s@macro-user-callerid:1] Set("SIP/11-09015450", "AMPUSER=11") in new stack
-- Executing [s@macro-user-callerid:2] GotoIf("SIP/11-09015450", "0?report") in new stack
-- Executing [s@macro-user-callerid:3] ExecIf("SIP/11-09015450", "1|Set|REALCALLERIDNUM=11") in new stack
-- Executing [s@macro-user-callerid:4] Set("SIP/11-09015450", "AMPUSER=11") in new stack
-- Executing [s@macro-user-callerid:5] Set("SIP/11-09015450", "AMPUSERCIDNAME=Tester2") in new stack
-- Executing [s@macro-user-callerid:6] GotoIf("SIP/11-09015450", "0?report") in new stack
-- Executing [s@macro-user-callerid:7] Set("SIP/11-09015450", "AMPUSERCID=11") in new stack
-- Executing [s@macro-user-callerid:8] Set("SIP/11-09015450", "CALLERID(all)="Tester2" <11>") in new stack
-- Executing [s@macro-user-callerid:9] Set("SIP/11-09015450", "REALCALLERIDNUM=11") in new stack
-- Executing [s@macro-user-callerid:10] ExecIf("SIP/11-09015450", "0|Set|CHANNEL(language)=") in new stack
-- Executing [s@macro-user-callerid:11] GotoIf("SIP/11-09015450", "1?continue") in new stack
-- Goto (macro-user-callerid,s,20)
-- Executing [s@macro-user-callerid:20] NoOp("SIP/11-09015450", "Using CallerID "Tester2" <11>") in new stack
-- Executing [s@macro-agent-add:3] Read("SIP/11-09015450", "CALLBACKNUM|agent-login||||") in new stack
-- User disconnected

== Spawn extension (macro-agent-add, s, 3) exited non-zero on ‘SIP/11-09015450’

The asterisk-log complains about a non-existent file:

[Oct 6 13:33:59] WARNING[2904] file.c: File agent-login does not exist in any format
[Oct 6 13:33:59] WARNING[2904] file.c: Unable to open agent-login (format 0x4 (ulaw)): No such file or directory

Any hints where I could find this file?

FreePBX incl. Modules is up to date, the system is running Asterisk 1.4.21.2~dfsg-1+b1 on Debian Lenny.

2

Hello again,

I just decided to throw the .debs to /dev/null and compile everything myself, Asterisk + Addons 1.6 + FreePBX with configured Queues is working fine now, as expected. Maybe I should post a bug-report on the debian lists.

Thanks for reading this :wink: