Hi to all,
2 months of successful usage and than… something, don’t now why, going wrong.
We use FreePBX 2.4.1.0, 10 extensions, IVR etc…
three days ago, voicemail stops to work. When you call our inbound number, in a a case that we are all busy, IVR plays message (recorded by us) - say press 0 to leave voicemail , and than automated voice (built-in) says: I’m sorry, an error has occurred. Here is log:
– Executing [vmb535@ext-local:1] Macro(“IAX2/xxxxxxx”, “vm,535,BUSY”) in new stack
– Executing [s@macro-vm:1] Macro(“IAX2/xxxxxxxx-xxx”, “user-callerid,SKIPTTL”) in new stack
– Executing [s@macro-user-callerid:1] NoOp(“IAX2/xxxxxxxx-xxx”, “user-callerid:xxxxxxxxxxxxxxxx”) in new stack
– Executing [s@macro-user-callerid:2] Set(“IAX2/xxxxxxxx-xxx”, “AMPUSER=xxxxxxxxxxx”) in new stack
– Executing [s@macro-user-callerid:3] GotoIf(“IAX2/xxxxxxxx-xxx”, “0?report”) in new stack
– Executing [s@macro-user-callerid:4] ExecIf(“IAX2/xxxxxxxx-xxx”, “0?Set(REALCALLERIDNUM=xxxxxxxxxx)”) in new stack
– Executing [s@macro-user-callerid:5] NoOp(“IAX2/xxxxxxxx-xxx”, “REALCALLERIDNUM is xxxxxxxx”) in new stack
– Executing [s@macro-user-callerid:6] Set(“IAX2/xxxxxxxx-xxx”, “AMPUSER=”) in new stack
– Executing [s@macro-user-callerid:7] Set(“IAX2/xxxxxxxx-xxx”, “AMPUSERCIDNAME=”) in new stack
– Executing [s@macro-user-callerid:8] GotoIf(“IAX2/xxxxxxxx-xxx”, “1?report”) in new stack
– Goto (macro-user-callerid,s,13)
– Executing [s@macro-user-callerid:13] NoOp(“IAX2/xxxxxxxx-xxx”, “TTL: 64 ARG1: SKIPTTL”) in new stack
– Executing [s@macro-user-callerid:14] GotoIf(“IAX2/xxxxxxxx-xxx”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,23)
– Executing [s@macro-user-callerid:23] NoOp(“IAX2/xxxxxxxx-xxx”, “Using CallerID “xxxxxxxx” “) in new stack
– Executing [s@macro-vm:2] Set(“IAX2/xxxxxxxx-xxx”, “VMGAIN=”””) in new stack
– Executing [s@macro-vm:3] GotoIf(“IAX2/xxxxxxxx-xxx”, “1?vmx,1”) in new stack
– Goto (macro-vm,vmx,1)
– Executing [vmx@macro-vm:1] GotoIf(“IAX2/xxxxxxxx-xxx”, “0?s-BUSY,1”) in new stack
– Executing [vmx@macro-vm:2] Set(“IAX2/xxxxxxxx-xxx”, “MODE=busy”) in new stack
– Executing [vmx@macro-vm:3] GotoIf(“IAX2/xxxxxxxx-xxx”, “1?notdirect”) in new stack
– Goto (macro-vm,vmx,5)
– Executing [vmx@macro-vm:5] NoOp(“IAX2/xxxxxxxx-xxx”, “Checking if ext 535 is enabled: “) in new stack
– Executing [vmx@macro-vm:6] GotoIf(“IAX2/xxxxxxxx-xxx”, “1?s-BUSY,1”) in new stack
– Goto (macro-vm,s-BUSY,1)
– Executing [s-BUSY@macro-vm:1] NoOp(“IAX2/xxxxxxxx-xxx”, “BUSY voicemail”) in new stack
– Executing [s-BUSY@macro-vm:2] Macro(“IAX2/xxxxxxxx-xxx”, “get-vmcontext,535”) in new stack
– Executing [s@macro-get-vmcontext:1] Set(“IAX2/xxxxxxxx-xxx”, “VMCONTEXT=default”) in new stack
– Executing [s@macro-get-vmcontext:2] GotoIf(“IAX2/xxxxxxxx-xxx”, “0?200:300”) in new stack
– Goto (macro-get-vmcontext,s,300)
– Executing [s@macro-get-vmcontext:300] NoOp(“IAX2/xxxxxxxx-xxx”, “”) in new stack
– Executing [s-BUSY@macro-vm:3] VoiceMail(“IAX2/xxxxxxxx-xxx”, “535@default,b”””) in new stack
– Executing [s-BUSY@macro-vm:4] Goto(“IAX2/xxxxxxxx-xxx”, “exit-FAILED,1”) in new stack
– Goto (macro-vm,exit-FAILED,1)
– Executing [exit-FAILED@macro-vm:1] Playback(“IAX2/xxxxxxxx-xxx”, “im-sorry&an-error-has-occured”) in new stack
– <IAX2/xxxxxxxx-xxx> Playing ‘im-sorry.gsm’ (language ‘en’)
– <IAX2/xxxxxxxx-xxx> Playing ‘an-error-has-occured.gsm’ (language ‘en’)
– Executing [exit-FAILED@macro-vm:2] GotoIf(“IAX2/xxxxxxxx-xxx”, “0?exit-RETURN,1”) in new stack
– Executing [exit-FAILED@macro-vm:3] Hangup(“IAX2/xxxxxxxx-xxx”, “”) in new stack
== Spawn extension (macro-vm, exit-FAILED, 3) exited non-zero on ‘IAX2/xxxxxxxx-xxx’ in macro ‘vm’
== Spawn extension (macro-vm, exit-FAILED, 3) exited non-zero on ‘IAX2/xxxxxxxx-xxx’
I can’t see anything useful to debug, here… ???
And the second problem is that we can not listen to our voicemail… actually we can’t log in to mailbox from the phone (we use Linksys SPA942). Like ususal, we type *97, and password after that… but automated voice says: Login incorrect ??? Here is log file:
– Executing [*97@from-internal:1] Answer(“SIP/535-0a0c71e8”, “”) in new stack
– Executing [*97@from-internal:2] Wait(“SIP/535-0a0c71e8”, “1”) in new stack
== Manager ‘admin’ logged off from 127.0.0.1
– Executing [*97@from-internal:3] Macro(“SIP/535-0a0c71e8”, “user-callerid,”) in new stack
– Executing [s@macro-user-callerid:1] NoOp(“SIP/535-0a0c71e8”, “user-callerid: device 535”) in new stack
– Executing [s@macro-user-callerid:2] Set(“SIP/535-0a0c71e8”, “AMPUSER=535”) in new stack
– Executing [s@macro-user-callerid:3] GotoIf(“SIP/535-0a0c71e8”, “0?report”) in new stack
– Executing [s@macro-user-callerid:4] ExecIf(“SIP/535-0a0c71e8”, “1?Set(REALCALLERIDNUM=535)”) in new stack
– Executing [s@macro-user-callerid:5] NoOp(“SIP/535-0a0c71e8”, “REALCALLERIDNUM is 535”) in new stack
– Executing [s@macro-user-callerid:6] Set(“SIP/535-0a0c71e8”, “AMPUSER=535”) in new stack
– Executing [s@macro-user-callerid:7] Set(“SIP/535-0a0c71e8”, “AMPUSERCIDNAME=support1”) in new stack
– Executing [s@macro-user-callerid:8] GotoIf(“SIP/535-0a0c71e8”, “0?report”) in new stack
– Executing [s@macro-user-callerid:9] Set(“SIP/535-0a0c71e8”, “AMPUSERCID=535”) in new stack
– Executing [s@macro-user-callerid:10] Set(“SIP/535-0a0c71e8”, “CALLERID(all)=“support1” <535>”) in new stack
– Executing [s@macro-user-callerid:11] Set(“SIP/535-0a0c71e8”, “REALCALLERIDNUM=535”) in new stack
– Executing [s@macro-user-callerid:12] ExecIf(“SIP/535-0a0c71e8”, “0?Set(CHANNEL(language)=)”) in new stack
– Executing [s@macro-user-callerid:13] NoOp(“SIP/535-0a0c71e8”, "TTL: ARG1: ") in new stack
– Executing [s@macro-user-callerid:14] GotoIf(“SIP/535-0a0c71e8”, “0?continue”) in new stack
– Executing [s@macro-user-callerid:15] Set(“SIP/535-0a0c71e8”, “__TTL=64”) in new stack
– Executing [s@macro-user-callerid:16] GotoIf(“SIP/535-0a0c71e8”, “1?continue”) in new stack
– Goto (macro-user-callerid,s,23)
– Executing [s@macro-user-callerid:23] NoOp(“SIP/535-0a0c71e8”, “Using CallerID “support1” <535>”) in new stack
– Executing [*97@from-internal:4] Macro(“SIP/535-0a0c71e8”, “get-vmcontext,535”) in new stack
– Executing [s@macro-get-vmcontext:1] Set(“SIP/535-0a0c71e8”, “VMCONTEXT=default”) in new stack
– Executing [s@macro-get-vmcontext:2] GotoIf(“SIP/535-0a0c71e8”, “0?200:300”) in new stack
– Goto (macro-get-vmcontext,s,300)
– Executing [s@macro-get-vmcontext:300] NoOp(“SIP/535-0a0c71e8”, “”) in new stack
– Executing [*97@from-internal:5] MailboxExists(“SIP/535-0a0c71e8”, “535@default”) in new stack
– Executing [*97@from-internal:6] GotoIf(“SIP/535-0a0c71e8”, “0?mbexist”) in new stack
– Executing [*97@from-internal:7] VoiceMailMain(“SIP/535-0a0c71e8”, “”) in new stack
– <SIP/535-0a0c71e8> Playing ‘vm-login.gsm’ (language ‘en’)
– <SIP/535-0a0c71e8> Playing ‘vm-password.gsm’ (language ‘en’)
– Incorrect password ‘1234’ for user ‘535’ (context = default)
– <SIP/535-0a0c71e8> Playing ‘vm-incorrect-mailbox.gsm’ (language ‘en’)
– Executing [h@from-internal:1] Macro(“SIP/535-0a0c71e8”, “hangupcall”) in new stack
– Executing [s@macro-hangupcall:1] ResetCDR(“SIP/535-0a0c71e8”, “w”) in new stack
– Executing [s@macro-hangupcall:2] NoCDR(“SIP/535-0a0c71e8”, “”) in new stack
– Executing [s@macro-hangupcall:3] GotoIf(“SIP/535-0a0c71e8”, “1?skiprg”) in new stack
– Goto (macro-hangupcall,s,6)
– Executing [s@macro-hangupcall:6] GotoIf(“SIP/535-0a0c71e8”, “1?skipblkvm”) in new stack
– Goto (macro-hangupcall,s,9)
– Executing [s@macro-hangupcall:9] GotoIf(“SIP/535-0a0c71e8”, “1?theend”) in new stack
– Goto (macro-hangupcall,s,11)
– Executing [s@macro-hangupcall:11] Hangup(“SIP/535-0a0c71e8”, “”) in new stack
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/535-0a0c71e8’ in macro ‘hangupcall’
== Spawn extension (macro-hangupcall, s, 11) exited non-zero on ‘SIP/535-0a0c71e8’
I’ve tried to change password, to change extensions (create new ones… etc) but result is always the same.
I’m just thinking, there must be something wrong with some conf file, but I don’t have a backup from time when it worked fine…
Is there something that is missing ??? Almost sure…
;!
;! Automatically generated configuration file
;! Filename: voicemail.conf (/etc/asterisk/voicemail.conf)
;! Generator: AppVoicemail
;! Creation Date: Wed Aug 20 10:19:15 2008
;!
[general]
#include “vm_email.inc”
#include “vm_general.inc”
[default]
Thank you for any help.
Cheers.