Hello everyone,
I’m applied the call recording between extensions and when the agent call between them, In this time the agent told me the problem in live call had reconnected or separated for two seconds or like this, And reconnect again, When i disabled the recording call after that all call between agent was worked as fine,
shortcut the problem:
(the issue is when establish session call between two Number such as 100 and 200 and we apply recording is on ,
the employee on number id 100 opening the line and can talking between them with 200 and after few time don’t hear voice on 200 vice versa for 1 sec or more and then continues normally,and this issue is Repeated form other number
the HARDWARE Resources is 8 G RAM 8 cpu, and we have more the 230 extension online) .
Thank you for your replay,
I opened the ssh and write:
Asterisk#top
below i will show the result
In different time the cpu up to 70% and more, In this time if i opened the gui server and apply some thing, I say this time the call not stable in live mode.