I’m trying to use the Endpoint Manager Basefile Editor feature to edit MAC-Features.cfg and do linekey and alert mapping on some Polycom phones. My first observation is that it isn’t possible to edit the file in bulk (it seems), and I want to add linekey mappings, I need to add 1 parameter/value for every one. That’s a bit painful vs a bulk edit, but so be it.
The real problem is, I’m trying to follow the information here:
The first one is where I’m currently stuck. I click to edit basefile, and then choose my Polycom template, then the phone model, then add entry and to add a new section called lineKey I follow the instructions in the first link
file = MAC-Features.cfg
section = TOP
parameter = lineKey
value = PARENT
But when I submit and click back through the couple of clicks to see MAC-Features.cfg, there’s no new section there for lineKey. I also tried directly adding a lineKey item, but nothing shows up. What am I missing?