Problem on Outgoing Fax, invalid destination


(MK) #1

dear community,

i have buyed the fax pro plugin. i want send to a number and get this error,
image
how i can fix it? if i use this number 0123456 the fax will be send out.


(MK) #2

dear community,

did anybody knows why this dosnt work?

can anybody helps me?


(Lorne Gaetz) #3

Do you have an outbound route with a dial pattern that matches? Are you able to call that number directly from a local extension?


(MK) #4

Dear Igaetz,

yes, i have tried this. we have dialpattern matches. on each physical phone (snom) + micro sip client all is working perfectly.

only if try this direct on webinterface i got this error…

what can i do?

this is the normal way to send faxes out, right?

thank you


(Lorne Gaetz) #5

Your purchase of the Fax Pro commercial module includes support:
https://wiki.sangoma.com/display/FPAS/How+To+Open+A+Support+Ticket