Problem installing Endpoint Manager

FreePBX 13.0.194.2

I recently purchased a Sangoma DC210 to try out and am having a problem installing EPM in order to configure it.

Currently do not have EPM installed.

When installing, it hangs with the small installation windows showing this:

er/Request Data
HTACCESS on
HTTP_HOST xxxxx.com
HTTP_CONNECTION keep-alive
CONTENT_LENGTH 0
HTTP_ORIGIN http://xxxxx.com
HTTP_USER_AGENT Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.186 Safari/537.36
HTTP_ACCEPT /
HTTP_REFERER http://xxxxx.com/admin/config.php?display=modules
HTTP_ACCEPT_ENCODING gzip, deflate
HTTP_ACCEPT_LANGUAGE en-US,en;q=0.9
HTTP_COOKIE lang=en_US; searchHide=1; _ga=GA1.2.42109439.1501431494; PHPSESSID=tbuevuv8i2qadq6c10c3l52d34; _gid=GA1.2.1804483549.1520359639
PATH /sbin:/usr/sbin:/bin:/usr/bin
SERVER_SIGNATURE Apache/2.2.15 (CentOS) Server at xxxxx.com Port 80
SERVER_SOFTWARE Apache/2.2.15 (CentOS)
SERVER_NAME xxxxx.com
SERVER_ADDR 10.142.0.2
SERVER_PORT 80
REMOTE_ADDR x.x.x.x
DOCUMENT_ROOT /var/www/html
SERVER_ADMIN [email protected]
SCRIPT_FILENAME /var/www/html/admin/config.php
REMOTE_PORT 47711
GATEWAY_INTERFACE CGI/1.1
SERVER_PROTOCOL HTTP/1.1
REQUEST_METHOD POST
QUERY_STRING display=modules&action=process&quietmode=1&online=1&modules%5Bendpoint%5D%5Baction%5D=trackinstall&modules%5Bendpoint%5D%5Btrack%5D=stable
REQUEST_URI /admin/config.php?display=modules&action=process&quietmode=1&online=1&modules%5Bendpoint%5D%5Baction%5D=trackinstall&modules%5Bendpoint%5D%5Btrack%5D=stable
SCRIPT_NAME /admin/config.php
PHP_SELF /admin/config.php
REQUEST_TIME 1520421450
GET Data
display modules
action process
quietmode 1
online 1
modules Array ( [endpoint] => Array ( [action] => trackinstall [track] => stable ) )
POST Data
empty
Files
empty
Cookies
lang en_US
searchHide 1
_ga GA1.2.42109439.1501431494
PHPSESSID tbuevuv8i2qadq6c10c3l52d34
_gid GA1.2.1804483549.1520359639
Session
langdirection ltr
module_name modules
module_page modules

I first attempted with edge mode on, then with edge mode off. Same issue.

The freepbx log shows only these 2 items pertaining to the EPM install:

[2018-Mar-07 06:33:26] [INFO] (endpoint/install.php:23) - Checking database tables…Done
[2018-Mar-07 06:33:28] [INFO] (endpoint/install.php:388) - Migrating tables as required…Done

Nothing after that.

I appreciate any help with this EPM issue. Thanks!

Please post the results from fwconsole ma list | grep endpoint

EDIT: What system are you on? Are you using the FreePBX distro?

[[email protected] ~]# fwconsole ma list | grep endpoint
| endpoint | | Not Installed (Locally available) | Commercial |
[[email protected] ~]#

Centos 6.

Installed manually October 2016, not using a distro.

Thanks for your help!

Commercial modules are only supported on the Distro. You are probably missing some dependency, there may be clues in /var/log/asterisk/freepbx_dbug

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